Felicity was really helpful completed my full transfer
Company replied
Location
Switch locationUnit 2 , 59 King Street, NE33 1DH South Shields, GB
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See what reviewers are saying
I have been a customer of Vodafone for quite a number of years now and it's because of the wonderful attentive staff at my local store which has led to me returning every time I'm due an upgrade. Th... See more
Company replied
In the space of a week my partner and I both visited the store to upgrade our handsets and change our sim packages. Both Lee and Seana were both incredible. They were extremely knowledgable, friendly... See more
Company replied
Store very busy with only 2 staff to deal with everyone but they were both very professional & acknowledged the people waiting. Lee who was the branch manager was covering the branch due to staff s... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - South Shields
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , 59 King Street, NE33 1DH, South Shields, United Kingdom
5.0
Excellent
238 reviews
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Staff very good explained everything…
Staff very good explained everything well so I could understand also a good deal
July 29, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi there,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Amazing service from the manager at the…
Amazing service from the manager at the south shields store . Fast and efficient
July 29, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Gamiel,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Carl the store manager to sort me a…
Carl the store manager to sort me a great deal on the pixel 8 pro , brilliant service from start to finish will definitely be using that store as staff are really helpful
July 27, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi irene,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl providing a deal you are happy with.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Visited the store after other stores…
Visited the store after other stores not being to fix my problem with my account . Carl is a credit to the company
July 27, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Simon,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the store and the great service Carl has provided.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Brilliant experience
Brilliant experience, Carl was amazing after my last bad experience in the same store
July 29, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Linda,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Carl has turned around you experience.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
purchased home broadband.very happy…
purchased home broadband.very happy with in store service
July 8, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Dian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
recently upgraded
recently upgraded. they helped me chose the perfect plan. really good service
July 17, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Ian,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with your new plan.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Seanna Stobbart South Shields
We dealt with Seanna Stobbart at the South Shields store. She was extremely helpful and thorough in her product knowledge. She was able to satisfy our needs of what we required in an efficient and friendly manner. She displays excellent customer service skills and is a credit to your company.
June 17, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Wendy,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Hi Julie,
This is a great review for our South Shields store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The staff were extremely helpful
The staff were extremely helpful, Simon sorted out my phone problems.
June 6, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Irene, thank you for your feedback. It's great to see Simon was able to help.
Thanks again, The Vodafone Social Media Team
Advisor
The advisor who I seen was polite, friendly and helped me. He us a credit to you company.
May 31, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Lyndsay. Thank you for your review. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service as always from local…
Great service as always from local branch
May 29, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Maureen,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Carl was amazing and helped me with…
Carl was amazing and helped me with loading a memory card when nobody else would help
May 24, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi Carole,
Thank you for taking the time to review, it's great to hear about your recent experience and feedback for Carl.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Cole was good brilliant service
April 26, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Really helpful and talked me through…
Really helpful and talked me through the process of my new contact and phone. Highly recommend.
April 26, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Great service lovely staff
March 28, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Thanks for five star review, Barbara - it's really appreciated! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - South Shields
Thanks for the brilliant feedback, Keith! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great very helpful
March 11, 2024
Unprompted review
Reply from Vodafone UK - South Shields
Hi there,
Thanks for the brilliant feedback! It's really appreciated.
Vodafone Social Media Team
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