Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Company replied
Location
Switch locationSu11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
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Very grateful for the service and help from Graham and Jake last week in the Southampton branch. I had been putting off upgrading my phone after a bad experience in the Vodafone shop a few years ago.... See more
Company replied
Sam C was excellent from the moment we started speaking it was clear he knew the best deals available and within minutes walked away with a brand new phone! Will definitely be returning to get my part... See more
Company replied
Very pleased with the help I’ve received from Vodafone. Alessia was most helpful as she was a few weeks ago when I came in with another little problem.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southampton West Quay
Written by the company
Contact info
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, United Kingdom
4.9
Excellent
394 reviews
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Thank you
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
August 12, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Charlene,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alessie gave me very good service Thank…
Alessie gave me very good service Thank you
August 24, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey David,
Thanks for the lovely review and fantastic support for Alessie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alwssia is very helpful and patient.
Alwssia is very helpful and patient. She explains everything in detail.
August 24, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Tycheng,
Thanks for the lovely review and fantastic support for Alwssia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam it was the best advisor
Sam it was the best advisor, thank you Sam
August 22, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with the help I’ve…
Very pleased with the help I’ve received from Vodafone. Alessia was most helpful as she was a few weeks ago when I came in with another little problem.
August 21, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
"Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sam was great
Sam was great! I actually can’t fault him! Thanks again
August 18, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Davey was very helpful saving me money
August 14, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Paul,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hi Donna, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Alessia was a pleasure to deal with
Alessia was a pleasure to deal with, she listened to my requirements and assessed my needs and then gave me the service which was exactly right for me.
August 10, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Richard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alessia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rachel was really helpful and explained…
Rachel was really helpful and explained everything really nicely.
August 6, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Andy,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sukhvinder was so helpful and…
Sukhvinder was so helpful and knowledgeable nothing was to much trouble and fantastic knowledge and so well mannered 💯 would recommend
August 5, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Martine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kam helped me with my new device
Kam helped me with my new device, will return again !
August 4, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Christopher
Christopher, who works at the Vodafone store in Southampton was very helpful and friendly. He helped me with my upgrade and transferred all my personal data to my new phone. He was very patient, polite and got me everything I needed.
Thank you Chris ☺️
August 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Chanell,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Dillon was very helpful and friendly. Made the process easy and I’m very happy with my experience.
August 1, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Ruby,
Thanks for the lovely review and fantastic support for Dillon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry on the door was excellent
Harry on the door was excellent, informative.
July 31, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hey Bernard,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent customer service
We recently visited Vodafone and had the best customer service experience. Sam Mafia was absolutely excellent—friendly, knowledgeable, and incredibly helpful throughout the whole process. They took the time to answer all of our questions, made everything easy to understand, and ensured we left completely satisfied. It's rare to receive such outstanding service these days, and Sam is a real credit to Vodafone. Thank you for making our visit such a positive experience. Highly recommended!
July 25, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southampton West Quay
Hey Hannah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tk very professional and easy to…
Tk very professional and easy to communicate with
July 23, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam C was excellent from the moment we…
Sam C was excellent from the moment we started speaking it was clear he knew the best deals available and within minutes walked away with a brand new phone! Will definitely be returning to get my partner a new phone in a couple months!
July 17, 2026
Unprompted review
Reply from Vodafone UK - Southampton West Quay
Hey Sam,
Thanks for the lovely review and fantastic support for Sam C.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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