Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... See more
Company replied
Su11a Upper Level , West Quay Shopping Centre, SO15 1QD SOUTHAMPTON, GB
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Sukhvinder was incredibly helpful and went above and beyond with getting our wifi and SIM cards set up. Our address wasn’t working because of a system issue but Sukhvinder worked tirelessly over two d... See more
Company replied
Alessia was amazingly helpful when setting up my daughter first phone and spent time Explaining sim only bundles and getting us the right deal. Super friendly and great with kids. Would highly recomm... See more
Company replied
Came in about 2 weeks ago I really needed help to sort out a new sim after loosing my phone at a local theme park Jake was brilliant I honestly can not thank him enough
Company replied
Tk was very helpful when i needed help with my phone on the 24th august after Apple couldn’t help sorted me a upgrade and made the process simple thank you again !
Company replied
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Su11a Upper Level , West Quay Shopping Centre, SO15 1QD, SOUTHAMPTON, United Kingdom
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Alesdia was brilliant at helping me in the Store today. With regards with my phone.

Reply from Vodafone UK - Southampton West Quay

Reply from Vodafone UK - Southampton West Quay
Sukhvinder was very helpful instore

Reply from Vodafone UK - Southampton West Quay
Needed help setting up my phone tk was efficient and very helpful!

Reply from Vodafone UK - Southampton West Quay
A big thank you to Chloe. Highly recommended. She explained everthing up front and made porting to Voda very easy and even popped in on her day off to have my PAC sorted. Due to this, I had it live before the weekend. My partner is now going to Voda on the back of Chloe's help and professionalism. Thanks again.

Reply from Vodafone UK - Southampton West Quay
TK helped me with my upgrade and was very fast and helpful

Reply from Vodafone UK - Southampton West Quay
Dillion helped me with the matter I needed. He made my contract lower and that bests suit me. He explained everything in detail and clear

Reply from Vodafone UK - Southampton West Quay
I came into store after being let down by the EE store who I was with. TK greeted me in a friendly manner and didn't try to start selling. Made the procees nice an straight forward. Great service. Would recommend and make sure you deal with TK

Reply from Vodafone UK - Southampton West Quay
Sukh was very helpful to with my upgrade

Reply from Vodafone UK - Southampton West Quay
Kam was excellent, helped with Broadband Set up !

Reply from Vodafone UK - Southampton West Quay
Thank you ever so much! Very Satisfied with Alessia! Very pleased

Reply from Vodafone UK - Southampton West Quay
Alessia, is very friendly and helpful. She assisted me very well.

Reply from Vodafone UK - Southampton West Quay
Every time I have come into store I have coincidently been served by Kaz
Very helpful, knowledgable and reassuring to be advised by. He knows his products. Thank you for yr support

Reply from Vodafone UK - Southampton West Quay
Alessia was very helpful and gave us a great deal

Reply from Vodafone UK - Southampton West Quay
Rachel was extremely helpful when we looked to upgrade our phone plans. Rachel answered all our questions and was able to help us save money on our phone bill !

Reply from Vodafone UK - Southampton West Quay

Reply from Vodafone UK - Southampton West Quay

Reply from Vodafone UK - Southampton West Quay
Sam in West Quay Vodafone was really polite and helpful would definitely recommend.

Reply from Vodafone UK - Southampton West Quay
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