Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more
Company replied
148 High Street, SS1 1JX Southend On Sea, GB
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Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more
Company replied
Sunil made us feel very welcome and was very helpful, he helped me escape EE and made my monthly payments cheaper, he was also amazing help with my misses in upgrading her phone, 10/10 service Mr Suni... See more
Company replied
Hi I am with Vodafone for so many years, but today I have visited your Southend on sea , high street store for my query and meet one of Advisor mr.Taranjit who has helped us and Advised to upgrade my... See more
Company replied
I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more
Company replied
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148 High Street, SS1 1JX, Southend On Sea, United Kingdom
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Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never had a bad experience when coming here.

Reply from Vodafone UK - Southend on Sea
Excellent service. Jakub transferred data from our old phones seamlessly and hassle free. Great stuff

Reply from Vodafone UK - Southend on Sea

Reply from Vodafone UK - Southend on Sea
The customer service at Vodafone Southend was good and prompt. Abbas was very thorough and explained everything well and answered all of my questions

Reply from Vodafone UK - Southend on Sea
Great and freindly customer service from Sunil, every question answered and sorted quickly and took time to explain everything

Reply from Vodafone UK - Southend on Sea
Sunil made us feel very welcome and was very helpful, he helped me escape EE and made my monthly payments cheaper, he was also amazing help with my misses in upgrading her phone, 10/10 service Mr Sunil deserves a raise for sure

Reply from Vodafone UK - Southend on Sea
Abbas was very helpful, frievdy and explained everything clearly 💖

Reply from Vodafone UK - Southend on Sea
Excellent service
Answered all my questions and suggested best phone and plan for me.

Reply from Vodafone UK - Southend on Sea
Sunil was really helpful, solved all my queries.

Reply from Vodafone UK - Southend on Sea
Very nice and easy to understand. Took time and had patience. Helped find the best deals. Very good customer service.

Reply from Vodafone UK - Southend on Sea
Got a Vodafone broadband connection the employee with turban helped me with the best plans and he was very helpful cheers

Reply from Vodafone UK - Southend on Sea
Abbas was very helpful. He set me up with two broadband deals and gave me the best offers. His customer service was excellent and I would recommend him as a great employee.

Reply from Vodafone UK - Southend on Sea
The experience was good and staff member very helpful

Reply from Vodafone UK - Southend on Sea

Reply from Vodafone UK - Southend on Sea
Singh has been very helpful and very supportive today

Reply from Vodafone UK - Southend on Sea
Great experience, The support assistant named ASH explained me all the term and conditions clearly and help me to pick the best plan for me.
Thanks

Reply from Vodafone UK - Southend on Sea
Everything was explained very clearly . Great service and would definitely recommend!

Reply from Vodafone UK - Southend on Sea

Reply from Vodafone UK - Southend on Sea
Very considerate and knowledgeable.

Reply from Vodafone UK - Southend on Sea
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