We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.
Company replied
148 High Street, SS1 1JX Southend On Sea, GB
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We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.
Company replied
Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more
Company replied
Marina, Abbas and Mo were very helpful today when I went into the store with lots of questions. Very professional and efficient.
Company replied
I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more
Company replied
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148 High Street, SS1 1JX, Southend On Sea, United Kingdom
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Abbas was exceptionally, took his time to rectify my concerns and showed me more options. Excellent customer care will be referring family and friends.

Reply from Vodafone UK - Southend on Sea
Taranjit was very helpful and explained everything clearly.
The service was excellent

Reply from Vodafone UK - Southend on Sea
Absolutely excellent help from my Vodafone assistant. EXTREMELY SATISFIED

Reply from Vodafone UK - Southend on Sea
My experience was lovely. The lady that attended to me is Ash and she is very thorough and friendly. Thumbs up for the good service

Reply from Vodafone UK - Southend on Sea
My experience was fantastic, the advisor was really helpful and friendly. He was also happy to assist when I changed my mind once or twice.

Reply from Vodafone UK - Southend on Sea
sunil and Taranjit were really helpful, helped me throughout the process and understand my new phone.

Reply from Vodafone UK - Southend on Sea
Finally confirmed that my addresses have been changed on the main system, giving me peace of mind.

Reply from Vodafone UK - Southend on Sea

Reply from Vodafone UK - Southend on Sea
Ash was very helpful and kind. Gave us the best deal.

Reply from Vodafone UK - Southend on Sea
ABBA was most helpful too me today in the Vodafone shop in Southend brach so much so l have a new iPhone thank you Denise Sherman

Reply from Vodafone UK - Southend on Sea
Had a great experience at Vodafone
Very friendly staff Zara was very professional and helpful

Reply from Vodafone UK - Southend on Sea

Reply from Vodafone UK - Southend on Sea
Ash is wonderfull lady. She helped me with my problems. Listened to me patiently and treated me very well.

Reply from Vodafone UK - Southend on Sea

Reply from Vodafone UK - Southend on Sea
Very nice man
We are tea happy to be served by ABBAS
LOVELY TO MEET HIM
VERY SATISFIED 😘👍

Reply from Vodafone UK - Southend on Sea
Fantastic Service Abbas was a great help and his advice was very good 👍
A++++++++

Reply from Vodafone UK - Southend on Sea
Friendly customer service. Abbas explained everything clearly and gave us many options.

Reply from Vodafone UK - Southend on Sea
I have met Mr. Vetus at the Store and he was extremely helpful and he sort out my WiFi connection.

Reply from Vodafone UK - Southend on Sea
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