Vodafone UK - Southend on Sea Reviews 

552
TrustScore 5 out of 5

4.9

148 High Street, SS1 1JX Southend On Sea, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.

Company replied

Rated 5 out of 5 stars

Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more

Company replied

Rated 5 out of 5 stars

I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Southend on Sea

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 148 High Street, SS1 1JX, Southend On Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

552 reviews

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4.9

All reviews

(552)

41,293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful

November 3, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was really helpful and efficient

Harry was really helpful and efficient, made the whole process painless and easy! Thank you!

November 2, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry is knowledgeable and…

Harry is knowledgeable and professional. Direct to the pint , friendly no time wasted

November 2, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Came in for an upgrade staff was amazing

November 2, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was very good explaining all the…

Harry was very good explaining all the pros and cons and gave us different deals to consider and was very friendly and welcoming

October 31, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Excellent customer service from Ellis!

October 24, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had issue with my bill staff helped me…

Had issue with my bill staff helped me to get a better dea

October 24, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very great service

Very great service

October 24, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara wa really helpful friendly and…

Zara wa really helpful friendly and patient with me

October 22, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy customer

Had great experience Zara was amazing she helped me and my Mrs to sort our upgrade and home broadband

October 21, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Informative met my needs helpful and…

Informative met my needs helpful and approachable

October 20, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was a great help

Zara was a great help. Helped me upgrade and transfer from old to new phone.

October 19, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Vetus

Great customer service from Vetus.
Thank you.

October 17, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hi. Thank you for your review for Vetus. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Most friendly kind lady biggest smile…

Most friendly kind lady biggest smile and so very helpful

October 17, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hi Lewis. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wanted to get roaming activated in my…

Wanted to get roaming activated in my phone staff was very helpful at Southend store they helped me sort out the roaming
Thanks

October 17, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hi Robert. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service, friendly staff!

October 13, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wanted to discuss roaming and staff…

Wanted to discuss roaming and staff were very helpful

October 8, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to to pay my bill the lady was…

Came to to pay my bill the lady was very help

October 7, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best manager ever

October 5, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Zara

October 5, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Barry,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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