We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.
Company replied
Location
Switch location148 High Street, SS1 1JX Southend On Sea, GB
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Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more
Company replied
Marina, Abbas and Mo were very helpful today when I went into the store with lots of questions. Very professional and efficient.
Company replied
I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southend on Sea
Written by the company
Contact info
148 High Street, SS1 1JX, Southend On Sea, United Kingdom
4.9
Excellent
552 reviews
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The time spent with Zara was fantastic
The time spent with Zara was fantastic. I came in as unsatisfied customer, but left satisfied.
December 8, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Dumebi,
Thanks for the lovely review and fantastic support for Zara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellis was great help hw qaa very kind
Ellis was great help hw qaa very kind
December 2, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Maggie,
Thanks for the lovely review and fantastic support for Ellis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service very efficient set whole…
Great service very efficient set whole phone up for me.. Zara went over and above 😊 Thank you
December 1, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Paula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very pleased with service at Southend on sea by Zara
Came in to discuss my bill and Zara helped me to upgrade my broadband and sim to save me money I’m very happy
December 1, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I walked in not too sure what I wanted…
I walked in not too sure what I wanted and was greeted warmly. After explaining what it was I was looking for I decided on the Google Pixel 10 Pro. The whole experience from start to finish was very easy, Zara and Ash were very helpful and friendly. Customer service was fabulous. I will be returning when my sons phone is due for renewal
December 1, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Jac,
Thanks for the lovely review and fantastic support for Zara and Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The gentleman was very helpful and…good customer service.A1
The gentleman was very helpful and polite.
November 30, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Daphne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southend on Sea
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Harry definitely an asset to your company
Harry so polite extremely helpful and certainly knew his job would definitely recommend Harry and the service I received today thank you
November 28, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Karin,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
The person who attended to me was very clear with her explanations , they were very welcoming and the environment was less tense .
November 25, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy to save some money on upgrade
Very happy to save some money on upgrade
November 25, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was extremely helpful and helped…
Harry was extremely helpful and helped me get a better phone than I originally wanted and helped my updates my broadband for cheaper than it was before. Brilliant service.
November 22, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Zara at the southend branch was…
Zara at the southend branch was extremely helpful and very pleasant.
November 20, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Had issue with my ringtone called
Had issue with my ringtone called customer service who did not help came to store staff were amazing Zara and vets helped me to set up my ringtone longer
November 20, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Zara was very patient and helpful
Came to to update my PIN it was very easy and quick
November 18, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
We're happy to hear that updating your PIN was easy and quick!
Thank you for your review,
Vodafone Social Media Team
Was given good customer service
Was given good customer service. Had learned more I give it a 10/10.
Thanks very really appreciate it 🙏
November 18, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
We're happy to hear that you received great support and found it informative.
Thanks,
Vodafone Social Media Team
Good knowledge from Harry
Good knowledge from Harry
Excellent service
November 10, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hi. We appreciate you taking the time to leave us this lovely review. We're happy to hear that you were impressed by our service! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing customer service…
Absolutely amazing customer service From Sara Give her a Raise!
November 8, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hi. We appreciate you taking the time to share your wonderful experience. We're so glad to hear that you received amazing customer service! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zara was fantastic
Zara was fantastic, made my new broadband set up fast, straight forward and full of professionalism and knowledge. I will be back for future needs because of her without a doubt.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I came in for top up and Zara helped me…
I came in for top up and Zara helped me to save some money on contract and I kept my same numbers from pay as you go
November 5, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Brilliant experience with Harry, the retail adviser
Harry, the retail adviser was a star, quick, helpful and funny, which is all that you want when you get in to a shop for advice.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Southend on Sea
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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