Vodafone UK - Southend on Sea Reviews 

552
TrustScore 5 out of 5

4.9

148 High Street, SS1 1JX Southend On Sea, GB


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Rated 5 out of 5 stars

We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.

Company replied

Rated 5 out of 5 stars

Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more

Company replied

Rated 5 out of 5 stars

I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Southend on Sea

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 148 High Street, SS1 1JX, Southend On Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

552 reviews

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1-star

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4.9

All reviews

(552)

41,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Abbas was great

Abbas was the gentleman who served us and was extremely helpful and made everything very clear .

January 17, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Dean,

Thanks for the lovely review and fantastic support for Abbas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great interaction with Aish today to…

Great interaction with Aish today to sort out my mobile and broadband. Young trainee although wish every employee of every company would be that patient and supportive.

January 17, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Arnie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara Andleeb was very helpful today…

Zara Andleeb was very helpful today upgrading my phone and contract to save me some money and widen my coverage to enable the roaming that I needed.

She also helped with my wifi and family plan.

January 12, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Em,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with my new phone and the…

Very happy with my new phone and the lady at Vodafone Zara was brilliant and very helpful

January 12, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Malkit,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Aish saves me…

Excellent service from Aish saves me money on my home broadband

January 12, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Martin,

Thanks for the lovely review and fantastic support for Aish.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara was very helpful and polite

Zara was very helpful and polite. Loved her energy. Very happy and satisfied with the service.

January 2, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Aishwarya,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Retail Adviser Aish very helpful and…

Retail Adviser Aish very helpful and personable

January 2, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Megan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wanted a good deal as I’m with o2 at…

Wanted a good deal as I’m with o2 at the moment and Zara gave me an amazing deal lovely lady with beautiful smile

January 2, 2026
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Graham,

Thanks for the lovely review and fantastic support for Zara.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was welcomed into the store by a great…

Was welcomed into the store by a great sales man Abbas , who provided us with a great deal. Came away with a great phone at a great price. Thank you

December 31, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Becki,
 
Thanks for the lovely review and fantastic support for Abbas.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely lady in Southend

Lovely lady in Southend

December 29, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Halina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m very happy with new contract I was…

I’m very happy with new contract I was paying too much and Ellis helped me to save money

December 27, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wanted help with email and staff were…

Wanted help with email and staff were very great and helpful

December 19, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We had lots of fun we came in at 10am…

We had lots of fun we came in at 10am and we're still giggling well past 1130am Zara and ManBoss were awesome

December 17, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey VeniVidiVici,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service

December 17, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff was amazing in southend they…

Staff was amazing in southend they helped me to sort my email

December 16, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Ken,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experiace in Vodafone by Zara she…

Great experiace in Vodafone by Zara she offered me great deal with broadband and helped me to change from ee to vodafone

December 16, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Doreen,
 
Thanks for the lovely review and fantastic support for Zara.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Aish and Ellis

December 14, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Seidu,
 
Thanks for the lovely review and fantastic support for Aish and Ellis.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I bought an iPhone 17 pro max and a SIM…

I bought an iPhone 17 pro max and a SIM card and trust me Abbas, the Retail Adviser was very helpful and nice to me.

December 13, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Joseph,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shop assistant Vestors in Southend was…

Shop assistant Vestors in Southend was very helpful and his customer service is excellent

December 9, 2025
Unprompted review
Vodafone UK - Southend on Sea logo

Reply from Vodafone UK - Southend on Sea

Hey Marang,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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