We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.
Company replied
148 High Street, SS1 1JX Southend On Sea, GB
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We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.
Company replied
Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more
Company replied
Marina, Abbas and Mo were very helpful today when I went into the store with lots of questions. Very professional and efficient.
Company replied
I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more
Company replied
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148 High Street, SS1 1JX, Southend On Sea, United Kingdom
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Fabulous and exceptional service from their Vodafone representatives. They understood my requirements and delivered a great package on the new S25 Ultra.

Reply from Vodafone UK - Southend on Sea
Review of several tariffs and phone upgrade. Outstanding service from Vetue at Southend: he is professional, thorough, expert and personable.

Reply from Vodafone UK - Southend on Sea
Vetus was very friendly and very helpful with upgrading my daughters phone and getting the bill payments lower for me

Reply from Vodafone UK - Southend on Sea
Sunil was really helpful and cleared all my doubts. He was really decent and happy with their service

Reply from Vodafone UK - Southend on Sea
I came in regarding my phone. Ash helped me with the best deal and help setup my phone. She has been so patient and polite throughout. I am impressed with the service.

Reply from Vodafone UK - Southend on Sea
Thank you Abbas I’m Southend for replacing my SIM card, very helpful & speedy really appreciate your help after loosing my sim on holiday

Reply from Vodafone UK - Southend on Sea
I wanted to upgrade my phone and Sim plan. Sunil and Ellies helped me to find best deal for me and solved all my queries. Good team work keep it upp

Reply from Vodafone UK - Southend on Sea
Ellis was very helpful in listening and understanding my issue, and very knowledge on the products that I needed!

Reply from Vodafone UK - Southend on Sea
Absolutely perfect service as always really happy and Sunil was very helpful and answered all my questions very happy

Reply from Vodafone UK - Southend on Sea
Ash has been wonderful, she helped me with my query has been very patient and polite.im surely coming back to make purchases from ash.

Reply from Vodafone UK - Southend on Sea
Ellis was super helpful and sorted a new phone and plan out for me. Completely stress free experience.

Reply from Vodafone UK - Southend on Sea
Jakub was brilliant. Helped me set up my new phone and made it look so easy. Heart service

Reply from Vodafone UK - Southend on Sea
Very helpful, knowledgeable and friendly member of staff

Reply from Vodafone UK - Southend on Sea
Doing both broadband and mobile plan. Staff is amazing helping me with everything and offering me the right deals that fix perfectly for me. The guys are amazing and really funny as well!!

Reply from Vodafone UK - Southend on Sea
Ash and Sunil helped me with all my queries and phone. Very helpful and polite both of them.

Reply from Vodafone UK - Southend on Sea
Sunil and Zara were very helpful with my new phone, very fast and helpful service

Reply from Vodafone UK - Southend on Sea
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