We had a great experience with Marina & Abbas. Highly recommended. It’s a shame the phone wasn’t in store 😭.
Company replied
Location
Switch location148 High Street, SS1 1JX Southend On Sea, GB
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See what reviewers are saying
Abbas was very friendly and helpful on our visit to the Southend store. He made sure we were happy with our purchase and agreement and tried his best to enable us to leave with the best option. Never... See more
Company replied
Marina, Abbas and Mo were very helpful today when I went into the store with lots of questions. Very professional and efficient.
Company replied
I accidentally linked my phone to my son’s new phone whilst it was charging and couldn’t send or receive calls. Couldn’t sort this out at home as I didn’t know I’d done this until I had to drive into... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southend on Sea
Written by the company
Contact info
148 High Street, SS1 1JX, Southend On Sea, United Kingdom
4.9
Excellent
552 reviews
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Zara helped me to update my details…
Zara helped me to update my details with talk mobile. She was very patient and helpful
March 12, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jakub helped me upgrade to a new phone…
Jakub helped me upgrade to a new phone and transferred my data. 5 star service
March 9, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Roy,
Thanks for the lovely review and fantastic support for Jakub.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
March 9, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Aish was really helpful and gave me all…
Aish was really helpful and gave me all the information I needed!
March 8, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash is brilliant
March 7, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Trevor,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicely explained and the job was done.
Nicely explained and the job was done.
Abbas was really courteous and explaied all the benefits of upgrading the broadband plan and all the deals available.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Sangeeta,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and got everything sorted
February 25, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southend on Sea
Hey Raymond,
Thanks for the lovely review and fantastic support for Abbas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southend on Sea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Ellis was extremely helpful with…
Ellis was extremely helpful with getting a new phone and helping me get all the data transfered over. Everyone I have spoken to in this store has been welcoming, understansing and helpful.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hi Bobby,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ellis —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Always a pleasure to visit the…
Always a pleasure to visit the personable professionals at the store
February 27, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was with Vodafone since 2008 very…
I was with Vodafone since 2008 very good with my phone for years very good fantastic service Abbas helped me pay my missed payment bills
February 26, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Arnie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abbas was extremely helpful and is an…
Abbas was extremely helpful and is an excellent ambassador for your company. I would like to nominate him for any reward or recognition scheme you may have.
February 26, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hi Christine,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abbas —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I bought a new phone from Ash
I bought a new phone from Ash. She understood my needs and gave the best deal.i am happy with my new phone.she set up my new phome with sverything i needed. She is polite and quite helpfull.
February 25, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Steve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service appreciation
Our customer service officer was Sunil. He was knowledgeable and catered to our demands and was able to get the service done in a short while. Appreciate the good work and hope it will continue to maintain it over the next 2 years as well. Cheers
February 24, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Manisha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ash is very helpful and smart.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve had reason to call in to my…
I’ve had reason to call in to my Southend Vodafone twice in the last 6 months & although I’d used your phone service to report the fault both times the representative on the phones didn’t not help. But both times I’ve called into your Southend shop & Jakub has sorted the problem & has been brilliant super quick & very knowledgeable it’s a shame not all your staff are as excellent as him
February 20, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Trudi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash professionally handled my query
Ash professionally handled my query. Impressive service.
February 18, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Barry,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sunil helped me get a good deal and Asb…
Sunil helped me get a good deal and Ash offered me to help witb setting my phone. Very helpfull proffesionals
February 17, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey Lawrence,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service , knowledgeable and patient. Very friendly
February 17, 2026
Unprompted review
Reply from Vodafone UK - Southend on Sea
Hey G,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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