Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... See more
Company replied
Location
Switch location60 Chapel Street, PR8 1BZ Southport, GB
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See what reviewers are saying
Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.
Company replied
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... See more
Company replied
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southport
Written by the company
Contact info
60 Chapel Street, PR8 1BZ, Southport, United Kingdom
4.9
Excellent
299 reviews
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Amazing friendly service from Bethany…
Amazing friendly service from Bethany today in the southport store, the time she took to help me was amazing and I would recommend her to anyone who is going
October 25, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hi. We're happy to hear that you received such amazing and friendly service. We appreciate you taking the time to leave us this lovely recommendation. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caleb and paul went on and above for me…
Caleb and paul went on and above for me in the southport shop so so happy with my new phone and there service thank you very much s Richardson
October 23, 2025
Unprompted review
Reply from Vodafone UK - Southport
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service Very quick help and managed to sort the…
Very quick help and managed to sort the problem easily
October 18, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Paul was a great help with my upgrade
Paul was a great help with my upgrade. Nothing was too much trouble. 10 out of 10 for service.
October 15, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service from the southport…
Excellent service from the southport store , always supportive, and honest with correct product and price
September 26, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kathy was Extremely helpful and helped…
Kathy was Extremely helpful and helped me find a great deal!
Excellent service.
September 22, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent efficiency
Excellent efficiency. Everything explained clearly by Caleb
September 6, 2025
Unprompted review
Reply from Vodafone UK - Southport
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Caleb was absolutely fabulous!
Caleb was absolutely fabulous!! He listened to exactly what I wanted and had so much knowledge about the whole process. Thank you for making our experience so smooth and simple.
September 6, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're so glad to hear that you had such a positive experience! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Absolutly shocking customer services
Absolutly shocking customer services by Jordan as 3 trips to store to attempt to get the phone that was requested on the first visit. Even store manager blatantly lied to my face & then told me I must of been mistaken. Currently have 4 different contacts with Vodafone & will not to continuing to renew now despite being with Vodafone for over 15yrs so far. Avoid at all costs would be my advice to anyone thinking of going there.
August 31, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're very sorry to hear about the journey you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Great upgrade experience
Process to upgrade was very easy and Kathy made sure I got the best deal for me. Ended up saving loads. Also had a lovely chat while passing the time it takes to go through the motions. Left with a smile on my face. Very friendly and chilled atmosphere.
September 2, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Caleb was a huge help
They were very concise and honest and they helped get the best deal.
August 29, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Experience made simple
Experience made simple. Plain language. I undo everything even though not tech savvy
August 29, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Julian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to upgrade my phone
Came in to upgrade my phone, Jordan was a great help and found me a good deal. I always find all the staff at Vodafone Southport really helpful.
August 27, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service once again
Great service once again. Paul helped me with a new home broadband package for my house. Top marks.Thanks again
August 25, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
What a star Kathy was
What a star Kathy was , she helped me tremendously as I'd had my bag stolen containing my new iPhone and brought along an Android and she transferred everything , with a smile !!! Also said when get my iPhone to pop in and hopefully do the same 😄, Well done Vodafone for employing well educated happy staff !! See you soon Kathy xx W!!
August 12, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service as always from adele
August 9, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service I really appreciate…
Excellent service I really appreciate the help Paul gave me.This really highlights the importance of good face to face service
July 30, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Richard,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I called into Vodafone Southport to…
I called into Vodafone Southport to check on upgrading my iPhone. I was served by a lovely polite and extremely helpful young lady called Kathy. So much so I walked out of the store with the latest iPhone and everything transferred from my existing iPhone. Also she suggested an upgrade to cover my global travelling which covers me better when I visit my family in Australia. Normally it’s £8 per day but the global coverage is included in my deal. All in all I’m a very happy customer.
July 17, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I visited Vodafone in Southport…
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance. Nothing was too much trouble for her. I'm an 81 year old, vulnerable client and Kathy took me under her wing, explaining everything in her clear and patient manner. With her professional attitude towards her job, I believe Kathy would be asset to any company. Congratulations Kathy and thank you for your help. Mrs. Irene Smith.
July 10, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Mrs. Irene,
Thanks for the lovely review and fantastic support for Kathy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Paul
Great service from Paul. Moved me onto a new sim only plan. Very happy 😊
July 9, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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