Beth was extremely patient with me in store today. I really am not confident with technology but Beth talked me through everything, had the patience of a saint with me whilst she helped me back-up my... See more
Company replied
Location
Switch location60 Chapel Street, PR8 1BZ Southport, GB
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See what reviewers are saying
Adele was very helpful and helped me with getting my new sim, she was very friendly and got me the best deal possible.
Company replied
Today I visited Vodafone in Southport with problems I had with my cellphone. Kathy Ferguson at Vodafone Southport branch helped me sort out all my problems with her assistance, patience and guidance.... See more
Company replied
I went in today and was renewing my contract which is complicated as I have my 3 children's phones on my contract as well as my own. Kathy was so helpful and it took her over an hour but nothing was t... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Southport
Written by the company
Contact info
60 Chapel Street, PR8 1BZ, Southport, United Kingdom
4.9
Excellent
299 reviews
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RUBBISH…vodaphone is CR*P
Where do I start with this RUBBISH vodaphone setup & non-existant internet, despite being assured that it would just be 'updating, won't be long'. HA! Just moved in, & wish I'd stayed with whoever the previous supplier was. Couldn't be any worse. Ever tried to organise a house move with no internet at the destination? EVERYTHING you need to do requires internet access, & I have one bar on my giffgaff sim, so no guarantee this will ever get posted. Gggrrr-so fed up
June 30, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Patricia,
We sincerely apologize for the problems you've faced with our network service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
I can highly recommend Southport store…
Adele and Paul were very attentive and professional at the Southport store. Excellent customer service. I’ve been with Vodafone for many years and I just signed up for a second phone for my son.
June 27, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Lorraine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southport
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Top marks for Paul
Top marks for Paul. Upgraded my broadband and got me a better deal. Very pleased
June 26, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Stephen,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Beth and Paul
Great service from Beth and Paul. Helped out with our query and services we required. Very friendly and knowledgeable. Thanks ☺️
June 21, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hi Terry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect support
Perfect support from Adele and Paul to get a new phone and upgrade one if my plans..
June 13, 2025
Unprompted review
Reply from Vodafone UK - Southport
We're happy to hear that you received perfect support with your new phone and plan upgrade. We really appreciate you taking the time to leave us feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great service by Jordan
Jordan the advisor sorted my upgrade out to the newest Samsung. He transferred everything over and got me a great deal. I even went back the next day as I was unsure with my Google accounts and he helped me throughout.
Thanks again Jordan .
May 29, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jordan in the…
Great service from Jordan in the southport store, really helpful.
May 31, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Alisha,
Thanks for the lovely review and fantastic support for Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kathy was most helpful with a first…
Kathy was most helpful with a first class service.
May 29, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hi John,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kathy—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southport
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kathy was very helpful and very kind
Kathy was very helpful and very kind. She got me a great deal with both my phone and home broadband. I would recommend her to other people I would definitely come back to see her. She also explained things to me which I didn't understand.
May 10, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Amy,
Thanks for the lovely review and fantastic support for Kathy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Southport
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Time for an upgrade
Went into store to get an upgrade. Very helpful staff and found a good deal. Thanks
April 14, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hi Phil. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient friendly service and very…
Efficient friendly service and very helpful
April 11, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Kath,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kathy looked after me and provided me…
Kathy looked after me and provided me with excellent information and adviced me what my best options were
April 9, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Gail,
Thanks for the lovely review and fantastic support for Kathy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paul is a fantastic resource
Paul is a fantastic resource. I was here during a very busy period and he was able to serve me and support his staff without me feeling neglected. A great talent and credit to Vodafone.
April 8, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Sutton,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good experience
Lots of useful information given to o enable me to make an informed decision.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hey Tony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had an amazing experience with Mr…
We had an amazing experience with Mr Caleb in getting a new phone. Caleb explained everything in detail . Thank you for the excellent service.
March 20, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hi Liju,
This is amazing feedback for us. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Southport
Hi Lauren,
Thanks for your 5-star review for Adele. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Was greeted today by the most lovely…
Was greeted today by the most lovely staff. Was very helpful and sorted out the query needed when attending. Couldn’t fault the service.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Southport
Hi Annabel
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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