Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! -... See more
Company replied
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Excellent service by Amz - Provided us a great Bundle deal on a new phone and tablet. Very Patient and trustworthy. Highly recommended.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
5.0
Excellent
423 reviews
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Our experience with Nafisa was very…
Our experience with Nafisa was very good, she was very helpful, she was very kind and had excellent customer service!
May 1, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Saima,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nafisa and Farhan are both so…
Nafisa and Farhan are both so exceptionally helpful, patient and always solve the issue on my iPhone. It is wonderful to have a walk in branch of Vodafone in the town and know that real, kind and expert people like Nafisa and Farhan will help! Thank you!
May 1, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Gerry,
Thanks for the lovely review and fantastic support for Nafisa and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The guys at the store at St Albans…
The guys at the store at St Albans where amazing and very helpful 100% recommend this shop.
April 25, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Marcello,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from the St Albans…
Amazing service from the St Albans store. Super staff, helpful and knowledgeable:)
April 25, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Josie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Farhan has been amazing and helped me a…
Farhan has been amazing and helped me a lot. Great service
April 24, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Sagu,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Complicated e-sim installation
I was having problems with a new phone for an eSIM. Everyone including apple told me to go to Vodafone so I did. To the st. Albans branch.
I had to wait a bit which was fine as they were selling phones and that is their job. Then Muj was free to help me. Well, he was just amazing !!! He gave me as much time as was needed to get the problem sorted.
He spoke to the other supplier for me on my behalf and did everything they asked and more. He was
aware that I had already been trying to get the problem sorted for 5 days. I came away feeling I would finally be able to use my phone correctly.
I now have a wonderful new iPhone which works!
He explained everything that was happening in easy language as we went through the stages.
April 20, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Albans
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A positive and helpful team
A positive and helpful team. Amz the senior manager was very courteous and kind and helped me through my wi fi problems most successfully.
Farhan the senior manager was equally professional and friendly .
A very good visit for me and for Vodaphone an excellent store.
April 18, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa was very helpful
Nafisa was very helpful, efficient and performed my requests without fuss or delay. I even enjoyed a contract offer which saved on my monthly payment! Highly appreciated.
April 17, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Vivienne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent assistance by Amz assisting…
Excellent assistance by Amz assisting me to fix my phone issues and whatsapp. Amazing people.
April 17, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Susan,
Thanks for the lovely review and fantastic support for Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa was delighful and very patient…
Nafisa was delighful and very patient and smiley and friendly
April 14, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spent time in St Albans today for an…
Spent time in St Albans today for an upgrade , was an absolute pleasure dealing with Glen , he was patient and extremely helpful in the time needed for the upgrade
Credit to the team
April 12, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey JR,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nafisa was very helpful
Nafisa was very helpful, she explained the different options and we got the right package for what we need. Thank you!
April 11, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Paul,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amz was very very helpful
Amz was very very helpful, and really understood what the issue I was explaining to him about. 5 stars!!! Would recommend
April 11, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Great service
Would definitely recommend
Far superior to local competitors we had met before visiting Vodafone shop
April 11, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Marie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amz was very helpful and considerate…
Amz was very helpful and considerate with our visit.
April 11, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Olivia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent- Nafisa really helped me out…
Excellent- Nafisa really helped me out and reduced my bill.
April 11, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Cliff,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan Has been extremely helpful and…
Farhan Has been extremely helpful and has solved a very frustrating problem in 15mins
April 10, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Jones,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone upgrade
I visited Vodafone today to upgrade my phone, Nafisa was so pleasant to deal with & she listened carefully to what I wanted rather than try & sell me the latest fancy phone. Great service
April 9, 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Gail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Albans
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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