Vodafone UK - St Austell Reviews 196

TrustScore 5 out of 5

4.9

19 Fore Street, PL25 5EP St Austell, GB


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Rated 5 out of 5 stars

Chris was really helpfull, it was really important to me that i had special event photos which he helped me retrieve. He was patient understanding and friendly i would reccomend st austell store to an... See more

Company replied

Rated 5 out of 5 stars

Came in today as had an issues with my wifi and the service at the St Austell branch was amazing, Ian was overseeing our issue and he helped us get all our problems fixed with speed and positive custo... See more

Company replied

Rated 5 out of 5 stars

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more

Company replied

Rated 5 out of 5 stars

Matt has been absolutely brilliant at the St.Austell Vodafone store. Setting up our mobile dongle for our internet so we are never without Wi-Fi at home and setting up my new iPhone transferring every... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - St Austell

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19 Fore Street, PL25 5EP, St Austell, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
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1-star

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Rated 5 out of 5 stars

St Austell Vodafone’s the best

St Austell Vodafone are the best, good at what they do and always there to help when I get stuck.

May 22, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My husband and I do an 80mile round…

My husband and I do an 80mile round trip just to get help and advise from Chris and Chloe. Chris set up my husband’s new tablet! Couldn’t do without such help. Thank you

May 14, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey Barbara,

Thanks for the lovely review and fantastic support for Chris and Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We hope that all transfers now…

We hope that all transfers now complete!
Experience was very good.
Chloe & Chris most helpful
Peter F

May 14, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Im happy with the Deal that George…

Im happy with the Deal that George found me in store today

May 11, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey Henry,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The St Austell staff

The St Austell staff went above and beyond, thinking outside the box, to ensure we had the best value but future proofed solutions to support our family lifestyle.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was really helpfull

Chris was really helpfull, it was really important to me that i had special event photos which he helped me retrieve. He was patient understanding and friendly i would reccomend st austell store to anyone.

May 8, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey Pat,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

VODAFONE ST AUSTELL

The customer service was very good. Clearly understood what I wanted.
Excellent service from Chris and George I am happy with the service of Vodafone

May 8, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Vanessa,

Thanks for the lovely review and fantastic support for Chris and George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

chloe was great at her job so helpful…

chloe was great at her job so helpful and gave great service

May 2, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I come in with my contract phone which…

I come in with my contract phone which the screen wasnt turning on and they have now traded my old phone in and i have a new contract, Couldnt of asked for better, Chris was absolutely brilliant asked if i was was happy with everything and said step by step of what he was doing.

April 30, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey Amy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in store for help and advice

Came in store for help and advice, they went out of their way to help and were totally professional

April 30, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey Allan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wow.

Wow! Went in for a sim upgrade and came out with a new phone. Chris was kind enough to talk me through different offers that were avaliable and help pick the best for me and went though transferring data to my new phone. Couldn't have ask for more.

April 24, 2026
Unprompted review
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Reply from Vodafone UK - St Austell

Hey Zoe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harri was super helpful and assisted me…

Harri was super helpful and assisted me with all my phone issues and sold me a brand new phone.

April 20, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Veronica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris has been brilliant with me as i…

Chris has been brilliant with me as i have adhd and autism and find phones a mine field. Chris was patient and explained things through with me and is an all round good egg...thank you Chris

April 14, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim only contract

Very happy with my Sim only contract that Chris the manager helped me with. He listened to what I needed and advised me accordingly.

April 14, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Cheryl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Found Chris to amazingly helpful,got…

Found Chris to amazingly helpful,got the right product first time and enjoying it, will definitely visit the Vodafone shop in St Austell again in the near future A1!!!!

April 7, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Collin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service Chris from St Austell…

Excellent service Chris from St Austell is very easy to talk to and he understands what device that’s suited for me

April 13, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Valerie,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New broadband happy customer

Happy with service ordering my new broadband. Thank you Chris Vodafone St Austell

April 13, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Francisco,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Chris and chloe as…

Excellent service by Chris and chloe as usual

April 7, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Big thanks to chris and chloe

Great customer service, really helpful with helping me choose the right phone and explaining the different tarrifs, finding the best deal for me .

April 4, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was impressed with Chris and Aaron…

I was impressed with Chris and Aaron and how well they explained things to me, brilliant service.

March 30, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Clive,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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