Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Company replied
Location
Switch location19 Fore Street, PL25 5EP St Austell, GB
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See what reviewers are saying
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
Company replied
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... See more
Company replied
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Austell
Written by the company
Contact info
19 Fore Street, PL25 5EP, St Austell, United Kingdom
4.9
Excellent
216 reviews
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Very helpful helped me set up my new…
Very helpful helped me set up my new sim card and did any updates I needed great service support
March 30, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient helpful service to reinstall…
Efficient helpful service to reinstall my HSBS Banking App by Chris
March 19, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I have been very happy with the way…
I have been very happy with the way Vodafone St Austell team member Ian has helped me set up a new contract and device and made it easy and better to speak face to face , Thankyou Ian
March 4, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Emma,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ian has sorted me out with a new phone…
Ian has sorted me out with a new phone and tablet and great broadband deal and it was so easy in store to get help thank you so much as someone who likes to use the store in St Austell
February 25, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Anthony,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with Ian again with his…
Very happy with Ian again with his service he has always looked after us in store and very helpful thank you again
February 25, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful in sorting out…
Jack was very helpful in sorting out tech issues.
February 21, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank so much Jack for the great help…
Thank so much Jack for the great help this morning.
February 21, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Anna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very happy with Ian's service and deal…
Very happy with Ian's service and deal he sorted today and thank you team
February 20, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Wet pleased with Ian and St Austell…
Wet pleased with Ian and St Austell team service and excellent customer service
February 16, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Tina,
Thanks for the lovely review and fantastic support for Ian and St Austell team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Austell
Hey Sam,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service from Ian
Wonderful service from Ian and helpful and ended up with a great deal thank you
February 12, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Tricia,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SBL-1000000834186386
Ian is a fantastic person so helpful and gives you time to explain exactly what to have coming to see Ian for year a credit to Vodafone
February 12, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Jeanne,
Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Austell
Hey Sandra,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sim Problem
I noticed that i was being overcharged via my sim. I came in today and explained what was happening. Ian was such a kind soul who helped us solve my problem, and helped me get a better deal with the sims im paying. Overall im going home as a happy customer.
February 7, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Ana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
WiFi Issues Solved
We had WiFi issues as our broadband is old, we came into the St Austell today to get help and Ian was our star who helped us get all our issues sorted. Thank you!
February 7, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Antonio,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
WiFi Issues Resolved
Came in today as had an issues with my wifi and the service at the St Austell branch was amazing, Ian was overseeing our issue and he helped us get all our problems fixed with speed and positive customer service. Couldn’t be more happy!
February 7, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been dealing with Ian for many…
I have been dealing with Ian for many years and great service once again thank you so much and would recommend to us store and speak to Ian
February 7, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ian was very helpful answered all my…
Ian was very helpful answered all my queries updated my phone showed uses of phone that I was not aware of and are very helpful to me fist class service can thoroughly recommend it
February 4, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hi Patricia ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ian —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very happy with Ian who has sorted my…
Very happy with Ian who has sorted my new device and broadband and saved money great service
January 31, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey Stewart,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent and Knowledgeable service…
Excellent and Knowledgeable service from Ian thank you
January 31, 2026
Unprompted review
Reply from Vodafone UK - St Austell
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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