Vodafone UK - St Austell Reviews 

216
TrustScore 5 out of 5

4.9

19 Fore Street, PL25 5EP St Austell, GB


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Rated 5 out of 5 stars

Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.

Company replied

Rated 5 out of 5 stars

Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.

Company replied

Rated 5 out of 5 stars

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... See more

Company replied

Rated 5 out of 5 stars

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - St Austell

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19 Fore Street, PL25 5EP, St Austell, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
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1-star

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4.9

All reviews

(216)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Vosafone st austell

Very understanding and consideratet, very helpfull in all aspects.thanks chris and Aron for everything Tina.

January 30, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

CHRIS VODAFONE ST AUSTELL

Salesman was very helpful and I was very happy with the item purchased.

January 29, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Philip,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris sorts my problems out with…

Chris sorts my problems out with courtesy and respect, very easy to understand my issues and willing to show me how to use my phone to get the best out of it.

January 26, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Val,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ian made me very at ease and great…

ian made me very at ease and great service with my new phone thank you

January 14, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Margaret,

Thanks for the lovely review and fantastic support for Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful service from Ian instore…

Very helpful service from Ian instore today
Great help

January 14, 2026
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Terence,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Ian and the st austell…

Very happy with Ian and the st austell team and Vodafone and my new phone, thank you for store service.

December 18, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Linda,

Thanks for the lovely review and fantastic support for, Ian

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Imy and Ian were really helpful doing…

Imy and Ian were really helpful doing data transfer on my tablet a credit to your company well donex

December 10, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Margo,

Thanks for the lovely review and fantastic support for Imy and Ian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Ian in the shop helped…

Very happy with Ian in the shop helped me get a great deal

December 1, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Linda,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ian.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Instant and effective customer service…

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community.
Imogen was very patient and kind and her service was polite and understanding. If I could I would award her 7 Stars! Well done Vodaphone!

November 7, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Imy was very helpful

Imy was very helpful, sorting me out with a new phone

November 6, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I Set up my new business account with…

I Set up my new business account with Ian today in-store and very happy with service

November 5, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ian has been great today with my…

Ian has been great today with my upgrade and got me a better deal with my broadband thank you

November 5, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Ian and Vodafone St…

Very happy with Ian and Vodafone St Austell team with my upgrade today

November 5, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Ian’s service in store very…

Happy with Ian’s service in store very helpful and stress free change to new phone and he explained everything to us.

October 25, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hi. We're so happy to hear that you had such a helpful and stress-free experience in our store! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ian was very knowledgeable

Ian was very knowledgeable, helpful, offered all phone packages to ensure we chose the right package. Quick and efficient, and very professional.

October 25, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hi. We're happy to hear that you found our team member knowledgeable and helpful in choosing the right phone package. We appreciate your positive feedback regarding the quick, efficient, and professional service you experienced. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful and friendly staff.

October 21, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Efficient service with a smile

Chris was really kind and helpful when I had a technical problem with my phone

October 21, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

St Austell Vodafone Chris

Chris was really helpful, nothing was too much trouble, even managed to save some money, would have no problem recommending Vodafone st Austell ,
Well done
K morris

October 18, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ian was helpful when setting up my…

Ian was helpful when setting up my phone which I brought yesterday and helped me to log in to bits very helpful

October 2, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very happy experience Ian was very…

A very happy experience Ian was very helpful and explained everything and I'm a very happy customer .

October 2, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

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