Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.
Company replied
Location
Switch location19 Fore Street, PL25 5EP St Austell, GB
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See what reviewers are saying
Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.
Company replied
I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... See more
Company replied
Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Austell
Written by the company
Contact info
19 Fore Street, PL25 5EP, St Austell, United Kingdom
4.9
Excellent
216 reviews
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Happy with the service from Ian and St…
Happy with the service from Ian and St Austell Team
September 25, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Sandra,
Thanks for the lovely review and fantastic support for Ian and St Austell Team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service given .Imy
September 24, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Pauline,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very bad experience at St Austell…
Very bad experience at St Austell branch, bought the iPhone one day before and was faulty when I gone back to the store they said I have to call customer service for an exchange. After calling customer service they said store supposed to deal with it and exchange it. I am going round and round with bad customer service. I will go again tomorrow to cancel the order and get the refund.
September 16, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hi Vijay. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.
Vodafone Social Media Team
Happy with Ian and service again with…
Happy with Ian and service again with my upgrade thank you again
September 15, 2025
Unprompted review
Reply from Vodafone UK - St Austell
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Really helpful
Really helpful and helped explained how I can get an upgraded phone contract with my bad credit ratting.
August 15, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hi Liam,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Came to get a laptop to st austell…
Came to get a laptop to st austell branch and Maddie the sales assistant was amazing and I got my laptop ordered.
Service she provided is very good and hopefully I will be back to get my iwatch.
Thanks team and the Maddie
August 5, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Yasas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy with St Austell Vodafone…
Very happy with St Austell Vodafone team who helped me save money and helped with a data swap on my new phone,going in store was much better than online for the help, thanks Ian
August 4, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Leigh,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Austell
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service with a tonne of knowledge…
Great service with a tonne of knowledge to help me through the purchase
August 1, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Bob,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came to to update my phone and seen Ian…
Came to to update my phone and seen Ian he was very helpful and very polite and very professional and sorted me out with my new plan.
August 1, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy today thank you Ian sorted…
Very happy today thank you Ian sorted everything for me thank you ian
August 1, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hi Ross,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful and very…
Matt was extremely helpful and very patient
July 30, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Maggie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great Service
Great service from Ian. Not only did he resolve a problem with my phone but did me a great deal on an upgrade to my phone service.
I will definitley return if I need help in the future.
July 21, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Glynn,
Thank you for your review. It's always lovely to read such nice feedback about Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Yet again St Austell Vodafone team were great with setting me up with my new phone, thank you to Ian and Matt for your great help.
July 16, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Roger,
Thank you for your review. It's always lovely to read such nice feedback about Ian and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick efficient friendly staff easy to…
Quick efficient friendly staff easy to deal with no hassle very pleased with everything thanks Ian
July 3, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Diane,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Happy with service from Ian today and…
Happy with service from Ian today and got me a great deal on my phone and tablet.
July 2, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Teresa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was really friendly and helpful
Matt was really friendly and helpful, a pleasure to meet, Matt was very knowledgeable about the range of products.
July 2, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you st austell
Excellent fast service boys know there stuff polite and very friendly service.
June 13, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hi Andrew. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in for an update on my contract
Popped in for an update on my contract
And Ian was so helpful
And sorted everything out for me
Thanks again
June 13, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hi Mark. Thank you for your review for Ian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with Ian and the St…
Very pleased with Ian and the St Austell team's service as they have made my upgrade easy and smooth.
June 12, 2025
Unprompted review
Reply from Vodafone UK - St Austell
Hey Sheila,
Thanks for the lovely review and fantastic support for Ian and the St Austell team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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