Vodafone UK - St Austell Reviews 

216
TrustScore 5 out of 5

4.9

19 Fore Street, PL25 5EP St Austell, GB


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Rated 5 out of 5 stars

Great service again today at the St Austell store with Chris and George. Highly recommend them good service polite and very efficient.

Company replied

Rated 5 out of 5 stars

Excellent service as usual helped me with my virus on my phone. I so grateful for their help in putting my phone back to normal. I would recommend this firm to family and friends. Mary Ryland.

Company replied

Rated 5 out of 5 stars

I had an outstanding experience at Vodafone in St Austell thanks to George! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the best option fo... See more

Company replied

Rated 5 out of 5 stars

Instant and effective customer service by Imogen Gent. This young lady was AMAZING getting me out of EE and on to Vodaphone. I will be highly recommending her to others in our local Community. Imog... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - St Austell

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 19 Fore Street, PL25 5EP, St Austell, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

216 reviews

5-star
4-star
3-star
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1-star

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4.9

All reviews

(216)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service all around by both…

Excellent service all around by both Maddie and Matt today in St Austell. Could not fault a single thing and they were very helpful to my husband and I. They were very informative and helped us to get the best deal possible.

June 4, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Peter,



Thanks for the lovely review and fantastic support for Maddie and Matt.



If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Found the staff very helpful and knowledgeable

Very helpful staff and very knowledgeable, would definitely recommend.

May 21, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Martin,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service. Nothing was to much trouble. Friendly efficient and practical. Tailored service to our needs.
Brilliant Thank you to 😊 Ian

May 14, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Joanne,

Thanks for the lovely review and fantastic support for Ian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ian was a delight to have help me in…

Ian was a delight to have help me in the store. He was full of knowledge and tailored the experience to my needs. I walked in looking for a phone and walked out with a phone and an ipad. Shrewd salesmen and made it worth my while

May 9, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Domian, ​

Thanks for the lovely review and fantastic support for Ian. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Ian was amazing and extremely helpful

Ian was amazing and extremely helpful. Came in not knowing what I was after and left with an amazing deal on both my phone and broadband.
Would highly recommend coming to St Austell store.

May 9, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy again with the service from…

Very happy again with the service from Ian in St Austell store and the team

April 29, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Roger,

I'm glad to hear that the store team successfully resolved the issue. Thank you for your wonderful review and the fantastic support you provided for Ian.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, genuinely wanted to help me get the best deal and looked into all options. Respected my decision and clearly explained future options if I want to upgrade further.

April 28, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Anita,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Ian and Chris and Matts…

Happy with Ian and Chris and Matts service in St Austell vodafone

April 28, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Suzanne,

Thanks for the lovely review and fantastic support for Ian, Chris and Matts.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy

Very happy with Ian and The St Austell Vodafone team with our upgrade and also made us welcome as usual

March 7, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We really appreciate your five star feedback, Tetiana! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable
Convenient in local store
Ian and Chris really good

March 7, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Thanks for the excellent feedback Steve, it's greatly valued! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service as usual and everything…

Great service as usual and everything was explained well and thank you to Ian and St Austell Team

March 6, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hi Gillian,

Thanks for your great review Ian and the team! It's what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Mark and Matt were really helpful…

Mark and Matt were really helpful sorting out home broadband issue

March 1, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review St Austell Vodafone

Good service, fast and k ew what they were doing. Got a upgrade phone and a laptop. THANK YOU Chris

February 27, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

We’re grateful for your fantastic feedback Kelly, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tony - Great experience

Very helpful staff and very welcoming

February 27, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Thanks for your five start review, Tony! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

As usual Great service

As usual Great service, Ian and Chris Vodafone are great, Thank you : )

February 27, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Thanks for the five star review, Tricia! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Patient and helpful

Ian helped us set everything up and spent so much time making sure we understood everything.
Very helpful and happy to spend a couple of hours going through everything.

February 10, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hi Kerenza. Thank you for your review for Ian. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant st austell

Brilliant, happy with Chris Ian in St Austell.

February 10, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hi Mr Hill

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Very happy with Ian and the St Austell…

Very happy with Ian and the St Austell team made my upgrade and new device easy to setup and ease of transfer thankyou

February 8, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hi Di. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with the service on my upgrade…

Happy with the service on my upgrade and sorted me out with transfer and broadband thanks Ian and St Austell Vodafone team

February 8, 2025
Unprompted review
Vodafone UK - St Austell logo

Reply from Vodafone UK - St Austell

Hey Colin, It's great to see we've been able ot help you with a great deal on your upgrade. Hope you;re loving your new phone. All the best, The Vodafone Social Media Team

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