Came into Vodafone (St Helens) for an upgrade and was greeted by Colin. Very professional and got the job done in no time with no problems
Company replied
Location
Switch location6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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See what reviewers are saying
My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... See more
Company replied
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... See more
Company replied
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Helens
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, United Kingdom
4.8
Excellent
176 reviews
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Upgraded new iPhone
Upgraded new iPhone. Staff member very helpful and saved me money
December 27, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Stacey
Thank you for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John was a great help
John was a great help , had great patience with me and very friendly 😀
December 17, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Caradyn. Thank you for your review for John. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the store looking for a…
I went into the store looking for a contract upgrade. Colin found be a great offer on a Apple 16 plus. The service was quick and efficient and I was in and out in less that 20 minutes.
November 25, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Gemma,
Thanks for taking the time to write such a great review! We're delighted that Colin found the right deal for you, and quickly too! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great staff in St Helens
Thank you John He is a helpful staff and more patient to listen what i want. And help me to choose which suitable plan for me. I will come back again cos of him. John Thanks again
November 25, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hello, Vian,
It's great to hear about the positive experience which you had with John. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great staff also sorted me out very…
Great staff also sorted me out very quick
November 6, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey Kieran,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gavin was very nice and very good I…
Gavin was very nice and very good I had no trouble at all
November 5, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Gill,
It's lovely to see you had such an easy experience with Gavin. It's what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gavin was very helpful upgraded my…
Gavin was very helpful upgraded my phone and saved me money
October 18, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Peter,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
I went to the Vodafone store as my…
I went to the Vodafone store as my phone wasn't getting a signal. Turns out my sim was faulty. Colin replaced the sim and sorted out the issue. Defo be going back when I'm due my upgrade.
October 18, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Ste,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and the team have resolved the SIM cars issue.
Thanks,
The Vodafone Social Media Team
John was outstanding 10/10 service
October 15, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi John,
This is lovely feedback for John. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I went into the local store and was…
I went into the local store and was served by Colin, I got a great deal on the new IPhone and even traded in my own device to save me extra on my bill
September 17, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Mark,
Thanks for your review for Colin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great consultation with Jihn
September 12, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Patricia,
Thanks for taking your time to leave this review for Jihn. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gavin very knowledgeable and friendly
Gavin very knowledgeable and friendly. Great service.
September 11, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Julie,
This is such a great review for Gavin. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful when changing my phone and…
Very helpful when changing my phone and contract
September 4, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Melissa,
This is lovely feedback for our St Helens store. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very helpful nice person (John) !
August 23, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hey Elen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Diane,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gavin was very helpful and considerate…
Gavin was very helpful and considerate and gave me expert advice and a solution to my broadband issues.
August 6, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Timothy! Thank you for your review. If you have any issues with your Broadband in the future, please click here for our Home Broadband Support Tools: https://vodafone.uk/BroadbandSupport. If you follow the relevant option, you'll be advised of troubleshooting steps to get you back up and running.
If you have any other questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Great in store experience
Had a great experience inshore! Colin was excellent and very helpful and helped with another issue I was having
July 26, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Kay. Thank you for your review for Colin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gavin was very helpful in helping my…
Gavin was very helpful in helping my upgrade
July 11, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi David,
Thanks for your feedback! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very good experience very good staff…
Very good experience very good staff John was excellent
July 9, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Philip,
That's wonderful to hear, we appreciate the feedback!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to update my phone greeted by…
Came in to update my phone greeted by Gavin very helpful and very professional absolute pleasure. Thanks for the amazing support
July 4, 2024
Unprompted review
Reply from Vodafone UK - St Helens
Hi Anthony,
It's great to see your kind words for Gavin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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