Came into Vodafone (St Helens) for an upgrade and was greeted by Colin. Very professional and got the job done in no time with no problems
Company replied
Location
Switch location6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB
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See what reviewers are saying
My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... See more
Company replied
I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... See more
Company replied
Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Helens
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, United Kingdom
4.8
Excellent
176 reviews
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Very knowledgeable and great service…
Very knowledgeable and great service from the member of staff. Got an upgrade and also switched home broadband as it was a cheaper.
June 19, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Elaine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Saved money
I came into Vodafone as I was paying way too much for my sim card deals.
I spoke to Colin who changed my sims to unlimited for less than my current price and also found a great deal for my daughter.
June 18, 2025
Unprompted review
Reply from Vodafone UK - St Helens
This is great to hear Laura and I'm glad you were able to get a really good deal for you and your daughter. Thank you for the review!
Vodafone Social Media Team
Very helpful
A very warm welcome from John, they were very helpful and got seen in no time.
May 17, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey Jaymie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gavin was excellent in setting up my…
Gavin was excellent in setting up my new mobile phone. Can not fault the service
May 17, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey Bev,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went to my local store and Colin…
I went to my local store and Colin assisted in transferring my data from one device to another.
May 17, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went in the store to pick up my new…
I went in the store to pick up my new device, Colin was very helpful in helping to set up my new device.
April 29, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey John,
Thanks for the lovely review and fantastic support for Colin .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’m with Three but they happily took…
I’m with Three but they happily took their time to help me with a problem I was having while the Three shop was very full.
Great customer service and you could tell they genuinely enjoy serving people.
April 25, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey Patrick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gavin was amazing made upgrading our 2…
Gavin was amazing made upgrading our 2 phones so easy.
10/10
April 12, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Louise.
We appreciate you taking the time to leave us a review. We're so happy to hear that upgrading your phones was made easy for you.
Thanks,
Vodafone Social Media Team
John is like Mr kipling cakes he's…
John is like Mr kipling cakes he's exceedingly amazing at doing the job
Thank you mate
Darren
April 7, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey Darren,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic
Absolutely fantastic, so helpful. Lovely gentleman. Fixed my phone in minutes. He is a credit to your team. Thank you
April 2, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hey Carol,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into store as my sim card wasn't…
I went into store as my sim card wasn't working, I'd set up an e sim by mistake, Colin helped to resolve the issue and gave me an actually sim. I'm back up and running, quick and efficient.
March 15, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Sally
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Shaun,
Thanks for taking your time to leave this review for Gav. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hi Charlie. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was brilliant very helpful and…
John was brilliant very helpful and patient
March 11, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Melita,
Thank you for your review for John. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Had to trade my phone back into store…
Had to trade my phone back into store after an upgrade last week. Colin served me both times and made the process quick and simple.
February 26, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hello Sandra,
It's great to hear about the positive experience which you received in store from Colin, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hello, Paul,
That's great to hear! We appreciate the feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Helens
Hello, Jen,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
John at the store in St Helens was…
John at the store in St Helens was really helpful when I went in to upgrade my phone. He explained the details of the new contract and was really friendly and approachable. I've always found the staff at the store have always been really helpful. Thank you very much 😊
January 27, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Susie,
Thank you for taking the time to leave a review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into my local store after…
I went into my local store after customer service couldn't help me sort out my sim card issue. Colin the the store managed so solve my issue. It's set my e sim up wrong. 15 mins later I'm up and running. Great service
January 23, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Mark,
Sometime you really can't beat the hands on approach! It's fantastic to see that Colin resolved your query so quickly. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
John
John - at the st Helen’s branch - was really helpful and helped me get the right device and contact for me!
January 3, 2025
Unprompted review
Reply from Vodafone UK - St Helens
Hi Rick,
Thanks for your lovely brilliant of John! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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