Vodafone UK - Stafford Gaolgate Street Reviews 

578
TrustScore 5 out of 5

5.0

38 Gaolgate Street, ST16 2NR Stafford, GB


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Rated 5 out of 5 stars

We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more

Company replied

Rated 5 out of 5 stars

Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more

Company replied

Rated 5 out of 5 stars

Popped into Vodafone today and was met by Thomas An extraordinary young man who was a delight from start to finish. Normally when salesmen are not getting a sale they can be quite dismissive but thi... See more

Company replied

Rated 5 out of 5 stars

We were served by Tom yesterday in our nearest high street shop in Stafford. As a couple both in our 60s and not very tech-savvy he explained our renewal options clearly and patiently in a friendly m... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stafford Gaolgate Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

578 reviews

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5.0

All reviews

(578)

42,916 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thomas was great he sorted out my…

Thomas was great he sorted out my issues and without him it would not have been completed

August 31, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emma was amazing so attentive down to…

Emma was amazing so attentive down to earth
And very helpful and friendly

August 29, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey George,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Emma

Very good service from Emma, explained everything perfectly that i needed to understand the contract

August 29, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Tanaka,

Thanks for the lovely review and fantastic support for Emma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quality service

August 29, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam has been very helpful and…

Kam has been very helpful and informative. She provided with all the information for the varying options.

Very helpful and polite.

August 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was nice to have such friendly…

It was nice to have such friendly members of staff ie tom and kam. Very good service

August 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Tom and Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom helped me sort my update on my…

Tom helped me sort my update on my phone. Thankyou

August 24, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Sheila,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service from tom with my new…

Perfect service from tom with my new sim deal
Very friendly

August 24, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic tom

Fantastic tom. 100%

August 22, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Mandy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Tom was very helpful and professional, he gave me a great deal on my phone, watch & broadband.

August 22, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Nicole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service helpful and polite

August 21, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

"Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Fantastic thomas cant praise you…

Fantastic thomas cant praise you enough keep up the good work

August 21, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Gareth,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom your a superstar thanks for all…

Tom your a superstar thanks for all your help

August 21, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

"Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Tom helped me with my new phone

Tom helped me with my new phone. Really appreciate the assistance in explaining everything for me

August 20, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Sally,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Tom

Great service from Tom

August 20, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Carl,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Impeccable service from Thomas was…

Impeccable service from Thomas was excellent from start to finish upgrading phone can be a challenge but he's professional Manor and customer service Manor just made things easy and simple. Thanks for much Thomas, a real credit to the business you represent

August 18, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi John, thank you so much for your wonderful review and the amazing support you’ve shown for Thomas, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Excellen customer service.

We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offered helpful advice.
Totally brilliant service.

August 17, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey William,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rich.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect customer service was very…

Perfect customer service was very impressed Thomas. Thanks a bunch

August 15, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Lynne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great job looking after me tom …

Great job looking after me tom thankyou so much

August 15, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Belinda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic job with my sim deal tom

August 13, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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