We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
38 Gaolgate Street, ST16 2NR Stafford, GB
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We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
Popped into Vodafone today and was met by Thomas An extraordinary young man who was a delight from start to finish. Normally when salesmen are not getting a sale they can be quite dismissive but thi... See more
Company replied
We were served by Tom yesterday in our nearest high street shop in Stafford. As a couple both in our 60s and not very tech-savvy he explained our renewal options clearly and patiently in a friendly m... See more
Company replied
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38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
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Thomas was great he sorted out my issues and without him it would not have been completed

Reply from Vodafone UK - Stafford Gaolgate Street
Emma was amazing so attentive down to earth
And very helpful and friendly

Reply from Vodafone UK - Stafford Gaolgate Street
Very good service from Emma, explained everything perfectly that i needed to understand the contract

Reply from Vodafone UK - Stafford Gaolgate Street
Kam has been very helpful and informative. She provided with all the information for the varying options.
Very helpful and polite.

Reply from Vodafone UK - Stafford Gaolgate Street
It was nice to have such friendly members of staff ie tom and kam. Very good service

Reply from Vodafone UK - Stafford Gaolgate Street
Tom helped me sort my update on my phone. Thankyou

Reply from Vodafone UK - Stafford Gaolgate Street
Perfect service from tom with my new sim deal
Very friendly

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was very helpful and professional, he gave me a great deal on my phone, watch & broadband.

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Fantastic thomas cant praise you enough keep up the good work

Reply from Vodafone UK - Stafford Gaolgate Street
Tom your a superstar thanks for all your help

Reply from Vodafone UK - Stafford Gaolgate Street
Tom helped me with my new phone. Really appreciate the assistance in explaining everything for me

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Impeccable service from Thomas was excellent from start to finish upgrading phone can be a challenge but he's professional Manor and customer service Manor just made things easy and simple. Thanks for much Thomas, a real credit to the business you represent

Reply from Vodafone UK - Stafford Gaolgate Street
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offered helpful advice.
Totally brilliant service.

Reply from Vodafone UK - Stafford Gaolgate Street
Perfect customer service was very impressed Thomas. Thanks a bunch

Reply from Vodafone UK - Stafford Gaolgate Street
Great job looking after me tom thankyou so much

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
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