Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Location
Switch location38 Gaolgate Street, ST16 2NR Stafford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
Popped into Vodafone today and was met by Thomas An extraordinary young man who was a delight from start to finish. Normally when salesmen are not getting a sale they can be quite dismissive but thi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stafford Gaolgate Street
Written by the company
Contact info
38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
5.0
Excellent
585 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stafford store
Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and that my order was done correctly. Whilst we was sorting the paper work out tom kindly found me a better deal for my phone contract , saving more money and gaining more , I am Very happy with my visit in store today , thankyou Tom!x
September 3, 2026
Unprompted review
Tom was amazing thanks for all your…
Tom was amazing thanks for all your help
September 3, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Tom helpled me reduce my broadband cost…
Tom helpled me reduce my broadband cost and got me a good deal on a new sim only. Very professional thanks tom
September 3, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hi Geff, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tom is very helpful and solved the…
Tom is very helpful and solved the questions i had. Didn't feel rushed.
September 1, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
"Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
It was a seamless and easy experience
It was a seamless and easy experience. The staff were very supportive and explained everything accordingly
August 31, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Daphne,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma you where a life saving help…
Emma you where a life saving help thankxxxx really was so helpfull 😇
August 31, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hi Dale, thank you so much for your wonderful review and the amazing support you’ve shown for Emma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Thomas was great he sorted out my…
Thomas was great he sorted out my issues and without him it would not have been completed
August 31, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emma was amazing so attentive down to…
Emma was amazing so attentive down to earth
And very helpful and friendly
August 29, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey George,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Emma
Very good service from Emma, explained everything perfectly that i needed to understand the contract
August 29, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Tanaka,
Thanks for the lovely review and fantastic support for Emma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quality service
August 29, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kam has been very helpful and…
Kam has been very helpful and informative. She provided with all the information for the varying options.
Very helpful and polite.
August 25, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was nice to have such friendly…
It was nice to have such friendly members of staff ie tom and kam. Very good service
August 25, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Tom and Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom helped me sort my update on my…
Tom helped me sort my update on my phone. Thankyou
August 24, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Sheila,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service from tom with my new…
Perfect service from tom with my new sim deal
Very friendly
August 24, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Mandy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Tom was very helpful and professional, he gave me a great deal on my phone, watch & broadband.
August 22, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Nicole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect service helpful and polite
August 21, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
"Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Fantastic thomas cant praise you…
Fantastic thomas cant praise you enough keep up the good work
August 21, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Gareth,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom your a superstar thanks for all…
Tom your a superstar thanks for all your help
August 21, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
"Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Tom helped me with my new phone
Tom helped me with my new phone. Really appreciate the assistance in explaining everything for me
August 20, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Sally,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.