Vodafone UK - Stafford Gaolgate Street Reviews 

588
TrustScore 5 out of 5

5.0

38 Gaolgate Street, ST16 2NR Stafford, GB


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Rated 5 out of 5 stars

Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more

Company replied

Rated 5 out of 5 stars

Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more

Company replied

Rated 5 out of 5 stars

Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more

Company replied

Rated 5 out of 5 stars

We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stafford Gaolgate Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

588 reviews

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4-star
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1-star

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5.0

All reviews

(588)

41,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks tom for all you did for me

Thanks tom for all you did for me. Great service

July 9, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Jennifer,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was extremely helpful and…

Tom was extremely helpful and knowledgeable to enable me to get exactly what I needed without any pressure. Definitely worth a visit to Vodafone Stafford

July 7, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Dawn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Don't usually enjoy coming to phone…

Don't usually enjoy coming to phone shops but Rich made it a pleasurable experience and helped me no end. Made me feel at ease and welcome. Top man thank you Rich!

July 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Tom thankyou

July 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Francis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Tom

Thanks Tom, very helpful

July 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi Kate , thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Kam was very friendly and informative…

Kam was very friendly and informative an asset to your team

July 3, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Maria,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was so nice

Kam was so nice. Made the whole experience of upgrading (which let’s be honest, is quite boring) a real delight. Didn’t sit bored, we had a lovely chat. Thanks Kam!

July 2, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi Ruby, thank you so much for your wonderful review and the amazing support you’ve shown for Kam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Kam was a delight

Kam was a delight. Service was impeccable. 10/10; would upgrade again.

July 2, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Samuel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kam was extremely helpful talked…

kam was extremely helpful talked through everything made sure i understood and was making sure i was happy with the price throughout

June 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi Eleanor, thank you so much for your wonderful review and the amazing support you’ve shown for Kam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Really helpful in Stafford by tom

June 23, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Val,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by tomorrow found me a…

Great service by tomorrow found me a better deal for my sim. Thankyou

June 22, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi John , Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lost my phone so went into Vodafone…

Lost my phone so went into Vodafone Stafford and Tom helped me get a new phone and a tablet for a great price. Thank you

June 22, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was excellent at getting me a good…

Kam was excellent at getting me a good price for a new phone

June 20, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Steve,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was extremely helpful

Tom was extremely helpful. Very efficient service. Excellent service.

June 19, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Kathryn,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into stafford branch of Vodafone…

Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item to prevent.sebris from getting.g into my charging port. Definitely recommend tom and the store as second to none. Excellent customer service and very helpful. Will use shop again

June 18, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Andy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding customer service by tom

June 18, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Bev,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful we are very…

Tom was very helpful we are very grateful

June 16, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Joan,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Tom

Thanks Tom great service

June 16, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Keith,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was brill getting me a new phone…

Tom was brill getting me a new phone after i lost mine. Cheers tom

June 15, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Barry,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Tom

Excellent service from Tom
Helped me out a lot with buying a WiFi hotspot, saved me some money. Nothing was too much trouble, thanks a lot!

June 15, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Nick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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