Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
38 Gaolgate Street, ST16 2NR Stafford, GB
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Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
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38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
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Fantastic customer service from Tom in store this morning, very knowledgeable and very helpful. Thanks a lot!

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was fantastic, very friendly and extremely helpful, 100% recommend thank you

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Tom found me a new deal for a new phone. Was very helpful

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Popped into Vodafone today and was met by Thomas
An extraordinary young man who was a delight from start to finish. Normally when salesmen are not getting a sale they can be quite dismissive but this was far from the case
I only wanted some advice and support and he could not of been more accommodating. I hope you value Thomas’s personality and professionalism, a real credit to your business. Thanks Thomas and will recommend to my family and friends as it was just fantastic. Thank you again.

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Flawless service. Tom was outstanding and explained everything perfectly.

Reply from Vodafone UK - Stafford Gaolgate Street
Tom helped with get my Europe roaming plan on my account thanks tom

Reply from Vodafone UK - Stafford Gaolgate Street
Great customer service by Thomas. With my elderly mother. Thankyou so much you were a star

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Perfect service. Perfect deal from Tim. Thanks mate. Jason

Reply from Vodafone UK - Stafford Gaolgate Street
I bought a new phone and contract from Stafford store.
Rich, the store manager, was very knowledgeable and really helpful.
Excellent service 👍

Reply from Vodafone UK - Stafford Gaolgate Street
Kam, I’d like to start by saying thank you so much for your patience and guidance and putting up with me and my mate Patrick. You made our experience outstanding. 10/10 would come again In a few years

Reply from Vodafone UK - Stafford Gaolgate Street
Was a really good experience and kam was very helpful

Reply from Vodafone UK - Stafford Gaolgate Street
Fantastic customer service from Tom thank-you

Reply from Vodafone UK - Stafford Gaolgate Street
Excellent service by Thomas. Perfect. Could not rate highly enough

Reply from Vodafone UK - Stafford Gaolgate Street
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