Vodafone UK - Stafford Gaolgate Street Reviews 

588
TrustScore 5 out of 5

5.0

38 Gaolgate Street, ST16 2NR Stafford, GB


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Rated 5 out of 5 stars

Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more

Company replied

Rated 5 out of 5 stars

Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more

Company replied

Rated 5 out of 5 stars

Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more

Company replied

Rated 5 out of 5 stars

We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stafford Gaolgate Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

588 reviews

5-star
4-star
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1-star

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5.0

All reviews

(588)

41,608 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service from Tom in…

Fantastic customer service from Tom in store this morning, very knowledgeable and very helpful. Thanks a lot!

June 15, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Abbie,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Tom!

Tom was fantastic, very friendly and extremely helpful, 100% recommend thank you

June 13, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Lily,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was fantastic

Tom was fantastic

June 12, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Michael,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you tom I appreciate it

June 12, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom found me a new deal for a new…

Tom found me a new deal for a new phone. Was very helpful

June 11, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was excellent

June 10, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Malcolm,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was super helpful.

Kam was super helpful.

June 10, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Jonathon,

Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone today and was met…

Popped into Vodafone today and was met by Thomas
An extraordinary young man who was a delight from start to finish. Normally when salesmen are not getting a sale they can be quite dismissive but this was far from the case
I only wanted some advice and support and he could not of been more accommodating. I hope you value Thomas’s personality and professionalism, a real credit to your business. Thanks Thomas and will recommend to my family and friends as it was just fantastic. Thank you again.

June 9, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Andrew,

Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was great

Tom was great. Really helpful

June 8, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Angela,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Flawless service

Flawless service. Tom was outstanding and explained everything perfectly.

June 8, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Neil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom helped with get my Europe roaming…

Tom helped with get my Europe roaming plan on my account thanks tom

June 8, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi Mary, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Great customer service by Thomas

Great customer service by Thomas. With my elderly mother. Thankyou so much you were a star

June 8, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Maureen,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Tom

Great service from Tom . Well happy .

June 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Christopher,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect service

Perfect service. Perfect deal from Tim. Thanks mate. Jason

June 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I bought a new phone and contract from…

I bought a new phone and contract from Stafford store.
Rich, the store manager, was very knowledgeable and really helpful.
Excellent service 👍

June 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Prem,

Thanks for the lovely review and fantastic support for Rich.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam - Service

Kam, I’d like to start by saying thank you so much for your patience and guidance and putting up with me and my mate Patrick. You made our experience outstanding. 10/10 would come again In a few years

June 5, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Thomas,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Solid chat with kam

June 5, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Pat,

Thanks for the lovely review and fantastic support for kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was a really good experience and kam…

Was a really good experience and kam was very helpful

June 5, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Dale,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from Tom …

Fantastic customer service from Tom thank-you

June 5, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Ted,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Thomas

Excellent service by Thomas. Perfect. Could not rate highly enough

June 4, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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