Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
38 Gaolgate Street, ST16 2NR Stafford, GB
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Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
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38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
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Rich was excellent and could not have been more helpful.

Reply from Vodafone UK - Stafford Gaolgate Street
Kam was brilliant at helping me choose which phone I wanted and was very patient with me. Couldn’t recommend enough

Reply from Vodafone UK - Stafford Gaolgate Street
Needed some advice about my phone tom was great

Reply from Vodafone UK - Stafford Gaolgate Street
Professional team supported to my requirements.

Reply from Vodafone UK - Stafford Gaolgate Street
Was very happy with tom helping me with my new aim contract. Thankyou

Reply from Vodafone UK - Stafford Gaolgate Street
Brilliant service tom, was very helpful towards me with fixing my phone.

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was fantastic thank you so much sir

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Staff brilliant. So helpful and pleasant. Thomas is briiliant.

Reply from Vodafone UK - Stafford Gaolgate Street
Kam was brilliant and helped sort 4 devices. Great service

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
I was assisted by Tom at the Stafford branch. Very helpful and made sure I was aware of all the relevant information. Very happy!

Reply from Vodafone UK - Stafford Gaolgate Street
Excellent customer service, very friendly and explained everything perfectly

Reply from Vodafone UK - Stafford Gaolgate Street
Clear, efficient explanation of new contract and transfer details. Big improvement on current contract in cost terms.

Reply from Vodafone UK - Stafford Gaolgate Street
Really appreciated the help that Tom gave in getting me my new phone. Really good service and was really happy with it. Thanks Tom

Reply from Vodafone UK - Stafford Gaolgate Street
Coild not speak highly enough about Tom.
Brilliant service, will be returning in future. Thankyou

Reply from Vodafone UK - Stafford Gaolgate Street
Kam was so helpful and went through everything thoroughly. Very happy with the service. Very good experience

Reply from Vodafone UK - Stafford Gaolgate Street
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