Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
Location
Switch location38 Gaolgate Street, ST16 2NR Stafford, GB
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Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stafford Gaolgate Street
Written by the company
Contact info
38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
5.0
Excellent
588 reviews
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Kam was extremely helpful and polite
Kam was extremely helpful and polite. Great service :)
May 13, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Perfect customer service by tom
Perfect customer service by tom. Better deal on my SIM and broadband. Thank you. Estelle
May 11, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Estelle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Tom was brilliant thankyou
May 9, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom was fantastic today polite and very…
Tom was fantastic today polite and very welcoming and has helped me a few times in the past excellent customer service
May 9, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Chris,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stafford Gaolgate Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
upgrade + 2nd line
I was due for an upgrade plus I wanted a second line plus to sort out a technical issue with my account. Tom was great in sorting it all out for me. Everything was clear and easy to understand plus I feel I was offered the best I could get and with respect for my time. Great experience. Thanks Tom
May 7, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Ira,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stafford Gaolgate Street
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kam has been fantastic getting me…
Kam has been fantastic getting me sorted with a new watch!
May 7, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Liam,
Thanks for the lovely review and fantastic support for Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, sorted my new sim out within just 10 mins and saved me lots of money!
Thanks Rich and the team.
May 7, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What an experience with a highly…
What an experience with a highly intelligent and caring individual named tom perfect ambassador for Vodafone. Thank you
May 7, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Jon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was brill
Tom was brill, helped me with my phone and new tablet. Thank you
May 5, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hi Howard, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tom was very helpful and reassuring
Tom was very helpful and reassuring. Helped really well
May 2, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Angela,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Easy and helpful
Thomas was very helpful, helping me some questions i had with my current plan and with getting a new sim and phone plan on a good deal.
April 27, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service in store by Thomas
Great service in store by Thomas. Really helpful snd informative
April 28, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Super helpful staff
I visited the store on Saturday with no idea what phone I wanted to upgrade to, Kam assisted and sat with me and went through all the offers thoroughly and wrote them all down for me to sit and think about. Monday I returned with an informed decision and Tom was helping me get the right deal I wanted and needed. He was helpful, friendly, quite funny too. Both absolute stars at helping me get what I want and leaving with what I needed. Thank you both!
April 27, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Tee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
April 27, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Olwyn,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Rich
Thank you Rich, helped me with my order and phone. Great service with a smile
April 24, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Liz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today by Rich at…
Great service today by Rich at Stafford. Took time to explain everything in detail and in a way that I understood as I am not the most technical person. Would definitely recommend!
April 23, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Linda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kam was very informative
Kam was very informative, patient and a pleasure to interact with.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kam was very helpful thank you.
April 22, 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Kam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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