Vodafone UK - Stafford Gaolgate Street Reviews 

588
TrustScore 5 out of 5

5.0

38 Gaolgate Street, ST16 2NR Stafford, GB


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Rated 5 out of 5 stars

Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more

Company replied

Rated 5 out of 5 stars

Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more

Company replied

Rated 5 out of 5 stars

Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more

Company replied

Rated 5 out of 5 stars

We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stafford Gaolgate Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

588 reviews

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5.0

All reviews

(588)

41,511 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rich helped me out thank you

August 6, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help and service from Tom

August 1, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was brilliant

Tom was brilliant

July 27, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He Thomas

He, has been very helpful and understandable

July 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Roman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience helped so much from tom

July 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Shelby,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was brilliant in the shop and i…

Tom was brilliant in the shop and i appreciate all the help

July 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Michael,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was very helpful

Kam was very helpful, explained everything and was knowledgeable and friendly. Really good service-a credit to the company

July 23, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Damian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam made it nice and easy to upgrade

Kam made it nice and easy to upgrade

July 23, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Kam.

Great service from Kam.

July 23, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam was brilliant

Kam, the retail adviser, has been incredibly patient, polite and technically brilliant in fixing an unusual issue with my iPhone connection issues and got it fixed. Will stay with Vodafone when the service support is this great. Thank you Kam.

July 23, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam explained all the features and…

Kam explained all the features and benefits of the new phone and how the trade in process worked.... clear and helpful

July 22, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really quick and helpful

Really quick and helpful

July 20, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard was excellent thank you

July 21, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Sheila,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kam recommended all options and found a…

Kam recommended all options and found a new contract that achieved my aim of paying the same price. Excellent.

July 21, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Jon,

Thanks for the lovely review and fantastic support for Kam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb

Superb. THANKYOU Tom

July 14, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi Carol, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

5 star service all round

5 star service all round. Thomas and Kam were brill and will tell my friends and family about how geeat they were. More so of they need a deal for themselves they can come and see them both.

July 14, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nipped into stafford vodafone after tom…

Nipped into stafford vodafone after tom sorted out a good phone for my husband. I also wanted one. Really helpful and knew alot about the phones

July 11, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street


Hey Alison,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into store to get the team to…

Popped into store to get the team to look at my phone. Tom was brill. Thanks mate

July 11, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

"Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

I always come and see tom for both mine…

I always come and see tom for both mine and my wifes ohones, needed a mifi box for additional data. Made it easy and painfree with a good deal. Thanks tom

July 10, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Malcolm,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom fixed the issue i had with my…

Tom fixed the issue i had with my Internet on my phone. I appreciate it would recommend

July 10, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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