Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
38 Gaolgate Street, ST16 2NR Stafford, GB
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Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
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38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
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Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was brilliant in the shop and i appreciate all the help

Reply from Vodafone UK - Stafford Gaolgate Street
Kam was very helpful, explained everything and was knowledgeable and friendly. Really good service-a credit to the company

Reply from Vodafone UK - Stafford Gaolgate Street
Kam made it nice and easy to upgrade

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Kam, the retail adviser, has been incredibly patient, polite and technically brilliant in fixing an unusual issue with my iPhone connection issues and got it fixed. Will stay with Vodafone when the service support is this great. Thank you Kam.

Reply from Vodafone UK - Stafford Gaolgate Street
Kam explained all the features and benefits of the new phone and how the trade in process worked.... clear and helpful

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Kam recommended all options and found a new contract that achieved my aim of paying the same price. Excellent.

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
5 star service all round. Thomas and Kam were brill and will tell my friends and family about how geeat they were. More so of they need a deal for themselves they can come and see them both.

Reply from Vodafone UK - Stafford Gaolgate Street
Nipped into stafford vodafone after tom sorted out a good phone for my husband. I also wanted one. Really helpful and knew alot about the phones

Reply from Vodafone UK - Stafford Gaolgate Street
Popped into store to get the team to look at my phone. Tom was brill. Thanks mate

Reply from Vodafone UK - Stafford Gaolgate Street
I always come and see tom for both mine and my wifes ohones, needed a mifi box for additional data. Made it easy and painfree with a good deal. Thanks tom

Reply from Vodafone UK - Stafford Gaolgate Street
Tom fixed the issue i had with my Internet on my phone. I appreciate it would recommend

Reply from Vodafone UK - Stafford Gaolgate Street
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