Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
38 Gaolgate Street, ST16 2NR Stafford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more
Company replied
Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more
Company replied
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
Written by the company
38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service considering difficulties. Thanks Kam

Reply from Vodafone UK - Stafford Gaolgate Street
Customer service from Rich was great. He told me everything i needed to know when managing my upgrade and has potentially convinced me into changing my broadband.

Reply from Vodafone UK - Stafford Gaolgate Street
Saw Rich I'm store for my broadband order, great service and cheaper than what I'm paying thank you

Reply from Vodafone UK - Stafford Gaolgate Street
Very helpful staff, Tom made everything painless and understanding. Thanks again Tom

Reply from Vodafone UK - Stafford Gaolgate Street
Thanks so much Tom for all the help I really appreciate it

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was very helpful and quick to the point

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
I met Rich store manager and he was amazing.
Great job! Keep it up .

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was a pleasure. Thanks so much for helping me with my home broadband switch from EE who were awful and my sim card too. Thanks again

Reply from Vodafone UK - Stafford Gaolgate Street
Rich helped me out with my phone and Kam with my contract, great service would recommend

Reply from Vodafone UK - Stafford Gaolgate Street
Tom Was very helpful with data problem

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was so professional and had my interest at heart exactly the reason why I returned to store to tom. Will always do my phones with him ij the future. True professional and a credit to the company he works for. 5 stars

Reply from Vodafone UK - Stafford Gaolgate Street
Tom was a star, caring and kind. Was patient with me and made sure I understood everything. Great experience in Stafford Vodafone

Reply from Vodafone UK - Stafford Gaolgate Street

Reply from Vodafone UK - Stafford Gaolgate Street
Spoke to Thomas in Stafford store! Very friendly and knowledgable so decided to take out a mobile broadband deal.
Great service thank you!

Reply from Vodafone UK - Stafford Gaolgate Street
I feel like I’m in your store every other day, I feel like such a nuisance, but I cannot recommend the staff highly enough, another pleasant experience. Thank you

Reply from Vodafone UK - Stafford Gaolgate Street
Kamile was very helpful finding the phone I needed. Amazing customer service.

Reply from Vodafone UK - Stafford Gaolgate Street
Good service, Kamile was very helpful, very satisfied

Reply from Vodafone UK - Stafford Gaolgate Street
Kamiler was a great help and explained everything to me

Reply from Vodafone UK - Stafford Gaolgate Street
Kamila was great with great knowledge would highly recommend

Reply from Vodafone UK - Stafford Gaolgate Street
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.