Vodafone UK - Stafford Gaolgate Street Reviews 

588
TrustScore 5 out of 5

5.0

38 Gaolgate Street, ST16 2NR Stafford, GB


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Rated 5 out of 5 stars

Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more

Company replied

Rated 5 out of 5 stars

Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more

Company replied

Rated 5 out of 5 stars

Went into stafford branch of Vodafone for some technical help and support. Spoke to Tom who was very helpful and helped me sort two of.my technical issues and even went as far as suggesting an item t... See more

Company replied

Rated 5 out of 5 stars

We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stafford Gaolgate Street

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

588 reviews

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1-star

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5.0

All reviews

(588)

41,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service considering…

Excellent service considering difficulties. Thanks Kam

March 25, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer service from Rich was great

Customer service from Rich was great. He told me everything i needed to know when managing my upgrade and has potentially convinced me into changing my broadband.

March 24, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Saw Rich I'm store for my broadband…

Saw Rich I'm store for my broadband order, great service and cheaper than what I'm paying thank you

March 24, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Alan,
 
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, Tom made everything painless and understanding. Thanks again Tom

March 24, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks so much Tom for all the help I…

Thanks so much Tom for all the help I really appreciate it

March 23, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Anita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was very helpful and quick to the…

Tom was very helpful and quick to the point

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Stafford Gaolgate Street

Hey Joey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service from tom

March 19, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Philip,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I met Rich store manager and he was…

I met Rich store manager and he was amazing.
Great job! Keep it up .

March 18, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was a pleasure

Tom was a pleasure. Thanks so much for helping me with my home broadband switch from EE who were awful and my sim card too. Thanks again

March 16, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rich helped me out with my phone and…

Rich helped me out with my phone and Kam with my contract, great service would recommend

March 10, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey David,

Thanks for the lovely review and fantastic support for Rich.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom Was very helpful with data problem

Tom Was very helpful with data problem

March 7, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Matthew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was so professional and had my…

Tom was so professional and had my interest at heart exactly the reason why I returned to store to tom. Will always do my phones with him ij the future. True professional and a credit to the company he works for. 5 stars

March 5, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Ivan
 
Thanks for the lovely review and fantastic support for Tom.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was a star

Tom was a star, caring and kind. Was patient with me and made sure I understood everything. Great experience in Stafford Vodafone

March 3, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Margaret,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thom was FANTASTIC

Thom was FANTASTIC

March 1, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Kiss,

Thanks for the lovely review and fantastic support for Thom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Thomas in Stafford store

Spoke to Thomas in Stafford store! Very friendly and knowledgable so decided to take out a mobile broadband deal.

Great service thank you!

March 2, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Darren,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I feel like I’m in your store every…

I feel like I’m in your store every other day, I feel like such a nuisance, but I cannot recommend the staff highly enough, another pleasant experience. Thank you

February 28, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hi Judith,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamile was very helpful finding the…

Kamile was very helpful finding the phone I needed. Amazing customer service.

February 12, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Matt,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, Kamile was very helpful, very satisfied

February 12, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Henrika,

Thanks for the lovely review and fantastic support for Kamile.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamila was a great help and explained…

Kamiler was a great help and explained everything to me

February 27, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Meredith,

Thanks for the lovely review and fantastic support for Kamiler.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamila was great with great knowledge…

Kamila was great with great knowledge would highly recommend

February 20, 2026
Unprompted review
Vodafone UK - Stafford Gaolgate Street logo

Reply from Vodafone UK - Stafford Gaolgate Street

Hey Callum,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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