Everyone is always lovely to at Stroud Vodafone. Dan, in particular, is always so helpful and efficient and a pleasure to deal with.
Company replied
Location
Switch location56 High Street, GL5 1AS Stroud, GB
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See what reviewers are saying
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more
Company replied
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... See more
Company replied
I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Stroud
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56 High Street, GL5 1AS, Stroud, United Kingdom
4.9
Excellent
210 reviews
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It was an amazing experience
It was an amazing experience, Dan was very knowledgeable about the products and found a great deal for the phone and sim.
Very impressed
February 20, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Debbie,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in with sim issues
Came in with sim issues. Alex served me and did my transfer between my new and old phone after showing me how to resolve my sim issues. Many thanks
February 17, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hey Mark, thanks for letting us know how helpful Alex getting the issue with your SIM sorted 😊 All the best, The Vodafone Social Media Team
Great service from Ben
Great service from Ben, although he has only been in the job a few weeks,Ben was excellent, explained everything clearly. What an asset to the company
February 13, 2025
Unprompted review
Reply from Vodafone UK - Stroud
What super feedback for Ben! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was very helpful and in…
Dan was very helpful and in transporting my information on my iPad
February 11, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Steve. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan stroud
Excellent service, informative and so helpful, thanks Dan.
February 8, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Thanks for your awesome feedback for Dan ☺️ All the best, The Vodafone Social Media Team
Friendly well informed assistance
Kayla was very Friendly and a well informed assistant ...we did every in a timely manner
February 6, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Aidan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Oliwia in Stroud store
Came in this morning with a problem with my email, I have been helped by Oliwia who did an amazing job explaining what to do to me. Whilst I was here she also took a look at my account and upgraded my sim to a better plan. Very happy with today's service
February 3, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Kay. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben showed me everything I needed to…
Ben showed me everything I needed to know. With a positive friendly attitude. Very happy with the service.
January 31, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Jamie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Alex was super helpful
Alex was super helpful. He was very clear in informing me of all of the options.
January 24, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Suzanne,
It's great to see you had a positive and informed experience with Alex. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan helped us upgrade to an iPhone…
Dan helped us upgrade to an iPhone today. Really helpful and easy going
January 22, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Louise. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan helped us on Saturday
We needed a new sim plan and Dan found us a fantastic deal and also saved me money on my sim plan too. Thanks Dan!
January 18, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Tony,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Popped in to see Alex to ask about…
Popped in to see Alex to ask about upgrade dates, he was very helpful and helped me figure out the next best option!
January 10, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Jill,
Thanks for your five start review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional customer service and…
Exceptional customer service and knowledge from Dan whilst purchasing a new iPhone 16
January 9, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Barbara,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service in Vodafone Stroud
Spoke to Dan and Kieran today who helped me purchase a new plan. They were both very friendly, and walked me through everything I was getting. They offered extras with my plan and were not pushy when I declined. They are a credit to your company!
Thank you Dan and Kieran.
January 2, 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi Ken,
Thanks for taking the time to write such a great review! It's great to see that Dan and Kieran provided the exact level of support you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Service - thanks Dan!
Dan was really helpful & attentive in assisting us with some temporary SIM cards. Thanks again!
December 14, 2024
Unprompted review
Reply from Vodafone UK - Stroud
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Such a helpful guy
Keiran was such a helpful sales assistant. Clear and easy to understand.
Sorted an issue with both mine and my husbands phones. Made constructive suggestions to consider about our contracts.
November 30, 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Maryanne. Thank you for your review for Keiran. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan stroud
Hi
Dan in the Stroud branch was amazing. So helpful and polite. He navigated me through a difficult procedure . Great service.
November 27, 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Chris,
This is lovely feedback for Dan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan in Stroud - outstanding service
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly would. Customer service skills par none. Thank you Dan, for your patience, and your intelligent charm. Oh, and ability to juggle 3 queries at once. 10/10!
November 18, 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Hilary,
This is lovely feedback for Dan. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan helped me to get my new phone in…
Dan helped me to get my new phone in Stroud today. Very happy with the service.
November 4, 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi ,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and you are happy with your new phone.
Thanks,
The Vodafone Social Media Team
Really great help here today!
I came into Stroud Vodaphone shop today to look into changing provider and getting a new phone. I have been wanting to do this for some time and need help with doing this and as I came into the shop I felt welcome as Kellie immediately greeted me and was friendly and put me at ease and has guided me through all the procedures necessary with patience and good knowledge and explained everything plainly so I can deal with it . I am so pleased I have been able to get this sorted out with Kellie's great service and attention to detail she has ensured I will now have the phone and broadband provision that suits my needs at a much lower cost than i had been paying. Thank you!
October 30, 2024
Unprompted review
Reply from Vodafone UK - Stroud
Hi Melanie,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Stroud store and congrats on the new phone.
Thanks,
The Vodafone Social Media Team
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