Everyone is always lovely to at Stroud Vodafone. Dan, in particular, is always so helpful and efficient and a pleasure to deal with.
Company replied
56 High Street, GL5 1AS Stroud, GB
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Everyone is always lovely to at Stroud Vodafone. Dan, in particular, is always so helpful and efficient and a pleasure to deal with.
Company replied
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more
Company replied
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... See more
Company replied
I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more
Company replied
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56 High Street, GL5 1AS, Stroud, United Kingdom
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Spoke to Dan who helped me set up a google account. Was really clear and easy to understand, thanks Dan

Reply from Vodafone UK - Stroud
Jack helped me with my broadband this morning. Extremely helpful and informative. Wouldn't go anywhere else

Reply from Vodafone UK - Stroud
Olivia was very helpful and patient. Great friendly customer service

Reply from Vodafone UK - Stroud
I came into store today to get some help with my phone. Oliwia was amazing and really helped solve my problems. I will be back again next time I need some help or need a new phone.

Reply from Vodafone UK - Stroud

Reply from Vodafone UK - Stroud
Both assistants Mike and olivia were very helpful and friendly. Took the stress away

Reply from Vodafone UK - Stroud
I came in to sort out a new phone with Dan and he helped me to move everything over from my old phone to the new one. Really quick and easy and highly recommend

Reply from Vodafone UK - Stroud
Oliwia was very helpful and able to sort me a new phone with a great deal

Reply from Vodafone UK - Stroud
Kayla helped me move things from my old phone to my new phone. Very easy to talk to and a great help

Reply from Vodafone UK - Stroud
Very helpful and sorted our problem very personable! This was Kayla!

Reply from Vodafone UK - Stroud
Jamie was brilliant! Super professional, friendly and efficient. Perfect service.

Reply from Vodafone UK - Stroud
Dan helped me with me collecting my watch. Really quick and efficient as I was on a time limit. Great customer service

Reply from Vodafone UK - Stroud
Dan was brilliant, he made the process of transferring our broadband really easy. Many thanks

Reply from Vodafone UK - Stroud
Dan was very helpful with sorting our sims today. The stroud store has always been brilliant!

Reply from Vodafone UK - Stroud
Dan saved me some money on my sim plan (about £15 a month) really glad I came in

Reply from Vodafone UK - Stroud
Oliwia In stroud helped me get a new phone contract today, very happy with the service provided. Quick and efficient

Reply from Vodafone UK - Stroud
Olivia was super-helpful in explaining how to upgrade my airtime plan at a reduced monthly cost - so win/win!
Great customer service !

Reply from Vodafone UK - Stroud
About a month ago I ordered a new phone on line with Vodafone. It wasn’t a great experience. It didn’t end well. So much for 21 years of loyalty to one provider. My bad blood led me to even get a PAC code earlier today but then I remember a really brilliant bloke in my local Vodafone store in Stroud. His name is Dan. He is the The Man. A month ago he dealt so well with my wrath and said very simply “If there’s anything I can do to keep you as a Vodafone customer please come back and see me”. It stuck with me, he was gracious in defeat and here I am a month later signing up to stay loyal to Vodafone. We need more Dan’s in our worlds; helpful, personable, a good bloke. Thanks Dan, I dislike divorces and I’m in good hands with your care and attention. Here’s to another 21 years. Cheers!!

Reply from Vodafone UK - Stroud
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