I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more
Company replied
56 High Street, GL5 1AS Stroud, GB
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I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more
Company replied
Went to check on a text sent by Vodafone with Taarik in Stroud and ended up by getting an upgrade on my account. Which was a lot cheaper and better with lots of extras , Fabulous outcome and he was... See more
Company replied
Wonderful, so helpful. Very knowledgeable about all things mobile phones. I have been so impressed by Clementina's patience and her quiet resolution of all my questions. Nothing is ignored, and I am... See more
Company replied
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more
Company replied
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56 High Street, GL5 1AS, Stroud, United Kingdom
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Got my phone updated with Viki and had it all transferred - great service

Reply from Vodafone UK - Stroud
I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing so I was also informed I was out of contract for my own phone. Dan kindly looked at better options and managed to get my bill a considerable amount lower! All in all great experience. Thank you!

Reply from Vodafone UK - Stroud
Tom and Taarik were so unbelievably helpful with my phone upgrade today - utterly delightful experience and their knowledge is superb

Reply from Vodafone UK - Stroud
Went to check on a text sent by Vodafone with Taarik in Stroud and ended up by getting an upgrade on my account. Which was a lot cheaper and better with lots of extras , Fabulous outcome and he was so helpful, efficient and friendly. Was well pleased.

Reply from Vodafone UK - Stroud
Wonderful, so helpful. Very knowledgeable about all things mobile phones. I have been so impressed by Clementina's patience and her quiet resolution of all my questions.
Nothing is ignored, and I am so happy with results. Thank you so much!

Reply from Vodafone UK - Stroud
Brilliant service - got my phone sorted with Viktoria - smooth process

Reply from Vodafone UK - Stroud
Dan has been so very helpful .. taking time to talk me through new phone deals and contract SIM only deals . Although I didn’t go ahead with the above I am very grateful for all the time he spent with me

Reply from Vodafone UK - Stroud
Dan was super helpful and made the process really easy.
It made changing over to Vodaphone simple and easy.

Reply from Vodafone UK - Stroud
Clementina was really helpful and helped with my tech problems

Reply from Vodafone UK - Stroud
Excellent service by clementina! Helped with transfer

Reply from Vodafone UK - Stroud
Liv has been amazing and I am extremely grateful. Tkank you.

Reply from Vodafone UK - Stroud
Olivia was very helpful to both of us. Also spent the time chatting whilst waiting for the details to go through. We would definitely recommend coming here to get your next upgrade.

Reply from Vodafone UK - Stroud
Popped in to get my phone sorted and viki transfered my data over from my phone - great store, very helpful

Reply from Vodafone UK - Stroud
Excellent service today by Jack in stroud vodafone.
Quick and informative about all aspects of buying a new phone and airtime plan.

Reply from Vodafone UK - Stroud
Great experience today on Broadband very helpful efficient service Stroud, Jack

Reply from Vodafone UK - Stroud
Friendly and well informed staff, excellent quick service

Reply from Vodafone UK - Stroud
Oliwia in stroud helped me with my phone massively, my phone downloaded all sorts of cleaning apps to which she cleared and made my phone normal again! I'm so pleased

Reply from Vodafone UK - Stroud
Jack was fantastic helping us sort out our confusing contracts. Really helpful and nice guy.

Reply from Vodafone UK - Stroud
Jack, did a wonderful job helping with 3 contracts and 2 new phone, very informative and kind

Reply from Vodafone UK - Stroud
I was served by Jack and he was the most helpful and pleasant person.
He dealt with my query very quickly and with delightful customer service.

Reply from Vodafone UK - Stroud
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