Vodafone UK - Stroud Reviews 199

TrustScore 5 out of 5

4.9

56 High Street, GL5 1AS Stroud, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more

Company replied

Rated 5 out of 5 stars

Went to check on a text sent by Vodafone with Taarik in Stroud and ended up by getting an upgrade on my account. Which was a lot cheaper and better with lots of extras , Fabulous outcome and he was... See more

Company replied

Rated 5 out of 5 stars

Wonderful, so helpful. Very knowledgeable about all things mobile phones. I have been so impressed by Clementina's patience and her quiet resolution of all my questions. Nothing is ignored, and I am... See more

Company replied

Rated 5 out of 5 stars

Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more

Company replied


Company details


Contact info

  • 56 High Street, GL5 1AS, Stroud, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got my phone updated with Viki and had…

Got my phone updated with Viki and had it all transferred - great service

May 27, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Paul,

Thanks for the lovely review and fantastic support for Viki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to Vodafone today to upgrade…

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing so I was also informed I was out of contract for my own phone. Dan kindly looked at better options and managed to get my bill a considerable amount lower! All in all great experience. Thank you!

May 18, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing product expertise

Tom and Taarik were so unbelievably helpful with my phone upgrade today - utterly delightful experience and their knowledge is superb

May 16, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey,

Thanks for letting us know what an amazing job Tom and Taarik did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had good upgrade with good price

Went to check on a text sent by Vodafone with Taarik in Stroud and ended up by getting an upgrade on my account. Which was a lot cheaper and better with lots of extras , Fabulous outcome and he was so helpful, efficient and friendly. Was well pleased.

May 9, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Lynda,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful

Wonderful, so helpful. Very knowledgeable about all things mobile phones. I have been so impressed by Clementina's patience and her quiet resolution of all my questions.
Nothing is ignored, and I am so happy with results. Thank you so much!

April 29, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Linda,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service - got my phone sorted with Viktoria - smooth process

April 28, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey David

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan has been so very helpful .

Dan has been so very helpful .. taking time to talk me through new phone deals and contract SIM only deals . Although I didn’t go ahead with the above I am very grateful for all the time he spent with me

April 15, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Dawn,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was super helpful and made the…

Dan was super helpful and made the process really easy.

It made changing over to Vodaphone simple and easy.

April 11, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Jake

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clementina was really helpful and…

Clementina was really helpful and helped with my tech problems

April 9, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Stonemad ,

Thanks for the lovely review and fantastic support for Clementina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by clementina

Excellent service by clementina! Helped with transfer

April 1, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Elaine,

Thanks for the lovely review and fantastic support for Clementina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liv has been amazing and I am extremely…

Liv has been amazing and I am extremely grateful. Tkank you.

March 17, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Les,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was very helpful to both of us

Olivia was very helpful to both of us. Also spent the time chatting whilst waiting for the details to go through. We would definitely recommend coming here to get your next upgrade.

March 9, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Kay,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped in to get my phone sorted and…

Popped in to get my phone sorted and viki transfered my data over from my phone - great store, very helpful

March 3, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service today by Jack in…

Excellent service today by Jack in stroud vodafone.
Quick and informative about all aspects of buying a new phone and airtime plan.

March 2, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience today on Broadband…

Great experience today on Broadband very helpful efficient service Stroud, Jack

February 13, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Juliana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and well informed staff

Friendly and well informed staff, excellent quick service

February 13, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oliwia in stroud helped me with my…

Oliwia in stroud helped me with my phone massively, my phone downloaded all sorts of cleaning apps to which she cleared and made my phone normal again! I'm so pleased

February 13, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Peter,

Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was fantastic helping us sort out…

Jack was fantastic helping us sort out our confusing contracts. Really helpful and nice guy.

January 14, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Lydia,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack

Jack, did a wonderful job helping with 3 contracts and 2 new phone, very informative and kind

January 14, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey there,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer services

I was served by Jack and he was the most helpful and pleasant person.
He dealt with my query very quickly and with delightful customer service.

January 6, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Anne,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look