Vodafone UK - Stroud Reviews 

210
TrustScore 5 out of 5

4.9

56 High Street, GL5 1AS Stroud, GB


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Rated 5 out of 5 stars

Everyone is always lovely to at Stroud Vodafone. Dan, in particular, is always so helpful and efficient and a pleasure to deal with.

Company replied

Rated 5 out of 5 stars

Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more

Company replied

Rated 5 out of 5 stars

Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... See more

Company replied

Rated 5 out of 5 stars

I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more

Company replied


Company details


Contact info

  • 56 High Street, GL5 1AS, Stroud, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Clementina was really helpful and…

Clementina was really helpful and helped with my tech problems

April 9, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Stonemad ,

Thanks for the lovely review and fantastic support for Clementina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by clementina

Excellent service by clementina! Helped with transfer

April 1, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Elaine,

Thanks for the lovely review and fantastic support for Clementina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Liv has been amazing and I am extremely…

Liv has been amazing and I am extremely grateful. Tkank you.

March 17, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Les,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Olivia was very helpful to both of us

Olivia was very helpful to both of us. Also spent the time chatting whilst waiting for the details to go through. We would definitely recommend coming here to get your next upgrade.

March 9, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Kay,

Thanks for the lovely review and fantastic support for Olivia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped in to get my phone sorted and…

Popped in to get my phone sorted and viki transfered my data over from my phone - great store, very helpful

March 3, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service today by Jack in…

Excellent service today by Jack in stroud vodafone.
Quick and informative about all aspects of buying a new phone and airtime plan.

March 2, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience today on Broadband…

Great experience today on Broadband very helpful efficient service Stroud, Jack

February 13, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Juliana,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Oliwia in stroud helped me with my…

Oliwia in stroud helped me with my phone massively, my phone downloaded all sorts of cleaning apps to which she cleared and made my phone normal again! I'm so pleased

February 13, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Peter,

Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was fantastic helping us sort out…

Jack was fantastic helping us sort out our confusing contracts. Really helpful and nice guy.

January 14, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Lydia,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack

Jack, did a wonderful job helping with 3 contracts and 2 new phone, very informative and kind

January 14, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey there,

Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer services

I was served by Jack and he was the most helpful and pleasant person.
He dealt with my query very quickly and with delightful customer service.

January 6, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Anne,

Thanks for the lovely review and fantastic support for Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Soheila has been really brilliant and…

Soheila has been really brilliant and patient......a real asset

January 6, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great deal in the shop today

Great deal in the shop today! Thanks Soheila.

January 5, 2026
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Frank,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack

Jack.

Great and speedy process

December 18, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Chloe, ​

Thanks for the lovely review and fantastic support for Jack. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful in me chousing a…

Jack was very helpful in me chousing a new phone

December 17, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Michael,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was very helpful today

Jack was very helpful today! Thank you

December 13, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great

Great, quickly service with Soheila and Liv in Stroud. Get the renewed contract and new broadband with Vodafone. Great job.

December 1, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hey Anna,

Thanks for the lovely review and fantastic support for Soheila and Liv.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Without doubt the best Vodafone shop in…

Without doubt the best Vodafone shop in the UK!. Thanking you Stroud! I recently had a technical issue and needed assistance. On my first visit I was so impressed with how helpful everyone was. Since then I have had reason to call in again and happily encouraged a friend to sign up with Vodafone. I can hardly credit just how truly lovely, helpful and polite everyone was. My special thanks to Soheila, Jack, Kelly and Liv.....Brilliant!

November 19, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Soheila was very helpful with me today…

Soheila was very helpful with me today very professional with dealing with my upgrade today

November 18, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

We're so happy to hear that you received such great support with your upgrade.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into Vodafone in Stroud today

Popped into Vodafone in Stroud today, and had an excellent customer experience with Jack. He helped me upgrade my phone and was clear and friendly throughout the whole process, I’d really recommend him to help you!

November 17, 2025
Unprompted review
Vodafone UK - Stroud logo

Reply from Vodafone UK - Stroud

Hi. We're happy to hear you had such a positive experience upgrading your phone. We appreciate you sharing your fantastic feedback with us and your recommendation. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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