Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
325 reviews
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Emily was courteous and competent in…
Emily was courteous and competent in dealing with my request. I was treated in a helpful and friendly way and she explained what was happening very clearly at every step of the process. I feel that she considered my needs carefully and delivered an appropriate solution.
July 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Geoff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
Very helpful and pleasant.Emily went out of her way to explain everything simply and clearly.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was so helpful and understanding
Emily was so helpful and understanding. Great service. Thank you so much
July 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Lynne,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I've been in store a couple of times…
I've been in store a couple of times this week and each time Emily has been a great help
July 4, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jubel was able to help get me great…
Jubel was able to help get me great deal on new phone and sim. Also helped setup my phone without hassle.
June 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Patricia. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well done Emily …
Well done Emily …. Credit to your company. Thanks for all your help.
June 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Harpin. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shriya was extremely helpful by giving…
Shriya was extremely helpful by giving me plenty of knowledge in buying a new phone which, is suitable to all of my needs. Shriya was very polite and welcoming. Shriya made my experience in store today very positive!!!
June 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Becky. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very helpful and made getting…
Emily was very helpful and made getting my new phone very easy
June 20, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Claire. We're happy to hear that your experience getting your new phone was easy and helpful. Thank you for sharing your positive feedback with us!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service very helpful cheers
Excellent service very helpful cheers Sales advisor Jubel
June 16, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Robert,
Thank you for taking the time to leave us this fantastic review,
Vodafone Social Media Team
Emily was helpful and patient today
Emily was helpful and patient today. I was stressing about upgrading my phone, but she made it all simple and explained everything clearly. Plus helped with setting up my phone.
June 16, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey! We appreciate your review. We're happy to hear that our team member was helpful and patient while assisting you with your upgrade and phone setup.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service wonderful lady Emily…
Excellent service wonderful lady Emily very helpful
June 4, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Ann,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Jubel was so helpful found us a perfect upgrade deal and helped make sure it was the right one for our needs. Great friendly service and would definitely recommend
May 26, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Maxine,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by jubel manage to fix my…
Great service by jubel manage to fix my phone quickly and easily.
May 29, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Philip,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great in store advice from Emily
May 22, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David ,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily has always been very helpful…
Emily has always been very helpful whenever I need a new phone
May 17, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Joanne,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The extra mile
I entered Vodafone in Sutton, not with a major problem. The assistant Macarena was more than helpful and every time I appear there she’s going the extra mile!
May 16, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Robert,
Thanks for the lovely review and fantastic support for Macarena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was fantastic today
May 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Dee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very polite and helpful
May 11, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Emma,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Macarena was very polite and helpful…
Macarena was very polite and helpful today in helping me get my new contract and new phone
May 10, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Emma,
Thanks for the lovely review and fantastic support for Macarena.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came to collect my new phone and…
I came to collect my new phone and Emily was lovely and helped get the new phone all set up for me
May 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey John,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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