Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
339 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Jag is very good customer service he…
Jag is very good customer service he explained everything about the service and offers I appreciate that I am very happy with his service thanks.
July 30, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Mohammed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Purchase of new phone
Emily was extremely helpful. She explained everything clearly and gave good advice. Helped with other phone issues when setting up phone. Very pleasant, friendly and welcoming.
July 28, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Katen,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was do helpful and a lovely…
Emily was do helpful and a lovely person she needs a pay rise
July 25, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Suzanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sutton Coldfield
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jubel was super helpful and stayed late…
Jubel was super helpful and stayed late to help me review and set up new contracts.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Helen,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jubel was super helpful setup my new…
Jubel was super helpful setup my new contract. And helped me recover my lost data.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Mandy,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was great
Emily was great at explaining a change over from an Apple to a Samsung phone, and provided great assistance, thank you
July 23, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and efficient
The staff were helpful and gave various options and were very competent.
July 22, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was Very helpful & set me up to…
Emily was Very helpful & set me up to save me doing it & making mistakes,hopefully all good to go.
July 21, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Best Vodafone Assistant I have ever…
The Best Vodafone Assistant I have ever encountered. Thank you so much. I always try and come to this store.
July 19, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Perfect Service,from staff at store
Emily,is first class in service knowledge sales and a brilliant knowledgeable young lady, a asset to your company
July 18, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily at Sutton Coldfield…U star!
Haven’t been into a Vodafone shop for years, but needed to cancel and then purchase a new phone. Emily in the Sutton Coldfield shop was amazing. Really lovely young lady. Explained each and every step of everything she was doing and also what I needed to do for my trade in. She sought out the best deal for me and completed everything needed. Really grateful to her, honestly. Special shout out to the trainee in the store too. Especially for getting the AC turned on for me. Thanks again. Great store/experience!
July 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Kazza,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag and Emily have been great sorting…
Jag and Emily have been great sorting my phone out
July 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Paul,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jag and Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sutton Coldfield
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was courteous and competent in…
Emily was courteous and competent in dealing with my request. I was treated in a helpful and friendly way and she explained what was happening very clearly at every step of the process. I feel that she considered my needs carefully and delivered an appropriate solution.
July 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Geoff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
Very helpful and pleasant.Emily went out of her way to explain everything simply and clearly.
July 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was so helpful and understanding
Emily was so helpful and understanding. Great service. Thank you so much
July 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Lynne,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I've been in store a couple of times…
I've been in store a couple of times this week and each time Emily has been a great help
July 4, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jubel was able to help get me great…
Jubel was able to help get me great deal on new phone and sim. Also helped setup my phone without hassle.
June 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Patricia. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Well done Emily …
Well done Emily …. Credit to your company. Thanks for all your help.
June 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Harpin. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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