Thursday I came in and Jubel helped me raise a case. He then followed up each day and is still helping me now. I’m disappointed with Vodafone as a company but Jubel has been brilliant in helping me
Company replied
Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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Thursday I came in and Jubel helped me raise a case. He then followed up each day and is still helping me now. I’m disappointed with Vodafone as a company but Jubel has been brilliant in helping me
Company replied
Chris was brilliant managed to save me money and upgrade me at the same time. System was running slow but he was patience and very helpful.
Company replied
Jag was fantastic, really helpful and had incredible customer service. Would fully recommend going to see him at Vodaphone for your phone needs.
Company replied
Jag was helpful with my upgrade and good service
Company replied
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Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
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Jag was fantastic, really helpful and had incredible customer service. Would fully recommend going to see him at Vodaphone for your phone needs.

Reply from Vodafone UK - Sutton Coldfield
Had viruses on my phone and worried it was broken but James sorted it all out for me. Thankyou

Reply from Vodafone UK - Sutton Coldfield
Thursday I came in and Jubel helped me raise a case. He then followed up each day and is still helping me now. I’m disappointed with Vodafone as a company but Jubel has been brilliant in helping me

Reply from Vodafone UK - Sutton Coldfield
Chris was brilliant managed to save me money and upgrade me at the same time. System was running slow but he was patience and very helpful.

Reply from Vodafone UK - Sutton Coldfield
Jubel was extremely helpful, knows his subject inside out.
Absolutely brilliant

Reply from Vodafone UK - Sutton Coldfield
Jubel was an outstanding technician and excellent customer relations

Reply from Vodafone UK - Sutton Coldfield
Absolutely amazing help from Chris, manage to get a better upgrade and save money in the process

Reply from Vodafone UK - Sutton Coldfield
Had another great experience. Chris helped me with phone issues

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my query and upgrade

Reply from Vodafone UK - Sutton Coldfield
Chris helped me with roaming data question but got me a good deal on a new phone

Reply from Vodafone UK - Sutton Coldfield
Chris Was very helpful with sorting out quiets with my bill

Reply from Vodafone UK - Sutton Coldfield
Jubel very helpful great customer service 👌🏻

Reply from Vodafone UK - Sutton Coldfield
Excellent service and technical advice...Great staff

Reply from Vodafone UK - Sutton Coldfield
Extremely helpful, knowledgeable and patient. Served by Chris and he was easy to approach. Great service, highly recommend.

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade. Great communication.

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag was so helpful with my upgrade. Very informative

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade. A very pleasant informative person.

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade and good service

Reply from Vodafone UK - Sutton Coldfield
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