Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... See more
Company replied
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Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
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Jag was very helpful with my upgrade and helping me chose the right phone for me.

Reply from Vodafone UK - Sutton Coldfield
We came in with lots of questions and Aman was very happy to answer and guided us through the process very smoothly. Would recommend going in very friendly

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Came in to upgrade my phone after a previous offer. Unfortunately that deal wasn't available anymore but the team were great and help me find the best deal for me. They spent time with me and made me feel really comfortable. Amazing customer service! Thanks Macerena and Jubel!

Reply from Vodafone UK - Sutton Coldfield
James was very helpful. He cleared my phone of all the viruses and helped me with what I needed

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade today.

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag was very informative, friendly, helpful put me at ease no stress

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag helped me with my upgrade. Was very helpful

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my query and upgrade

Reply from Vodafone UK - Sutton Coldfield
Jubel was really helpful and explained everything in detail and was very capable at answering my questions. He was great!

Reply from Vodafone UK - Sutton Coldfield
Very helpful service relating to a change of address from Emily at the Sutton Coldfield branch.

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Emily served us very quickly and was able to answer all our questions

Reply from Vodafone UK - Sutton Coldfield
Went to the Sutton Coldfield store as I was not able to send emails, the wonderful Emily has the patience of a saint, she helped me through my dilemma with a smile, a credit to your organisation, many thanks.

Reply from Vodafone UK - Sutton Coldfield
Emily set up my data as it wasn’t working, thanks

Reply from Vodafone UK - Sutton Coldfield
I had a fantastic experience at the store in Sutton Coldfield, all my queries were answered efficiently and I had a fantastic service from Sid.

Reply from Vodafone UK - Sutton Coldfield
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