Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
325 reviews
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Reply from Vodafone UK - Sutton Coldfield
Hi Adam,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jag—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sutton Coldfield
Hey Margaret,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jag was very informative
Jag was very informative, friendly, helpful put me at ease no stress
February 25, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sutton Coldfield
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag helped me with my upgrade
Jag helped me with my upgrade. Was very helpful
February 19, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jag was helpful with my query
February 18, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jag was helpful with my query and…
Jag was helpful with my query and upgrade
February 18, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Michael ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jag —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very helpful
Jubel was really helpful and explained everything in detail and was very capable at answering my questions. He was great!
February 12, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Paul,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful service.
Very helpful service relating to a change of address from Emily at the Sutton Coldfield branch.
February 11, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Ian,
Thank you so much for your wonderful review and the amazing support you’ve shown for Emily —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jubel was brilliant A star
February 11, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Emily served us very quickly and as…
Emily served us very quickly and was able to answer all our questions
February 11, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Adam,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the Sutton Coldfield store as I…
Went to the Sutton Coldfield store as I was not able to send emails, the wonderful Emily has the patience of a saint, she helped me through my dilemma with a smile, a credit to your organisation, many thanks.
February 11, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Richard,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily set up my data as it wasn’t…
Emily set up my data as it wasn’t working, thanks
February 11, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a fantastic experience at the…
I had a fantastic experience at the store in Sutton Coldfield, all my queries were answered efficiently and I had a fantastic service from Sid.
February 10, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Syd was amazing
Syd was amazing, sorted my phone from viruses, all the staff are very friendly and helpful, thank you very much,
February 10, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Deborah,
Thanks for the lovely review and fantastic support for Syd.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was amazing
Emily was amazing! As a recently bereaved person I was struggling to log into my new phone. She sorted everything out for me
February 10, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Celia,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Jubel was great
Jubel was great, managed to new phone and new plan within my budget. Was very knowledgeable and friendly.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was very helpful with my query and…
Jag was very helpful with my query and upgrade
February 5, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Carlo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
EMILY
EMILY
VERY PROFESSIONAL, HELPFUL AND PATIENT
PROBLEM SORTED
HAPPY CUSTOMER
February 3, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Janet,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jag was helpful with my second line…
Jag was helpful with my second line connection
February 3, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi Mark,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jag—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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