Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... See more
Company replied
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Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
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Syd was amazing, sorted my phone from viruses, all the staff are very friendly and helpful, thank you very much,

Reply from Vodafone UK - Sutton Coldfield
Emily was amazing! As a recently bereaved person I was struggling to log into my new phone. She sorted everything out for me

Reply from Vodafone UK - Sutton Coldfield
Jubel was great, managed to new phone and new plan within my budget. Was very knowledgeable and friendly.

Reply from Vodafone UK - Sutton Coldfield
Jag was very helpful with my query and upgrade

Reply from Vodafone UK - Sutton Coldfield
EMILY
VERY PROFESSIONAL, HELPFUL AND PATIENT
PROBLEM SORTED
HAPPY CUSTOMER

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my second line connection

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Emily Helped me straight away sorted new phone deal really helpful and friendly

Reply from Vodafone UK - Sutton Coldfield
Jag was very helpful with my new connection and phone

Reply from Vodafone UK - Sutton Coldfield
Jag waa very helpful with my query and broadband

Reply from Vodafone UK - Sutton Coldfield
Shriya was lovely, she couldn’t have been more helpful

Reply from Vodafone UK - Sutton Coldfield
Lovely service in store from Emily

Reply from Vodafone UK - Sutton Coldfield
Emily was great with helping me with my new phone

Reply from Vodafone UK - Sutton Coldfield
JAG was super helpful friendly and knowledgeable.

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my international minutes and upgrade

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my email issue

Reply from Vodafone UK - Sutton Coldfield
Jag is very helpful with my dongle, what a very patient superstar 😊

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my understanding for the phone memory

Reply from Vodafone UK - Sutton Coldfield
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