Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... See more
Company replied
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Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
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Jag was helpful with my international minutes and upgrade

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my email issue

Reply from Vodafone UK - Sutton Coldfield
Jag is very helpful with my dongle, what a very patient superstar 😊

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my understanding for the phone memory

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade for the second time, and was very quick with it.

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Jag was very helpful with my upgrade and sim issue

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my accounts.

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade options

Reply from Vodafone UK - Sutton Coldfield

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Reply from Vodafone UK - Sutton Coldfield
Macarena gave exceptional customer service and advice! One very happy customer. Thank you Macarena!

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my broadband

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with the service and upgrade

Reply from Vodafone UK - Sutton Coldfield
Jag was helpful with my upgrade and added global roaming

Reply from Vodafone UK - Sutton Coldfield

Reply from Vodafone UK - Sutton Coldfield
Really great service from Emily when I lost my phone

Reply from Vodafone UK - Sutton Coldfield
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