Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
325 reviews
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Jag was helpful with my upgrade
December 16, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Kane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Sutton Coldfield
Hey Sohan,
Thanks for the lovely review and fantastic support for Shriya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Macarena gave exceptional customer…
Macarena gave exceptional customer service and advice! One very happy customer. Thank you Macarena!
December 12, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Maseae,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jag was helpful with my broadband
Jag was helpful with my broadband
December 11, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Anthony,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jag was helpful with the service and…
Jag was helpful with the service and upgrade
December 11, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was helpful with my upgrade and…
Jag was helpful with my upgrade and added global roaming
December 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Glyn,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jag was helpful with my upgrade
December 4, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Flotirda,
We value your review. It's heartwarming to read such encouraging feedback for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really great service from Emily when I…
Really great service from Emily when I lost my phone
December 1, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Myles,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was very helpful with my upgrade
November 30, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was helpful with my roaming pass
November 26, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily helped me do my software update
Emily helped me do my software update, she was really helpful
November 25, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey CB,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very polite
Emily was very polite, efficient, and answered any queries I had. Happy bunny!
November 21, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Macarene at Vodafone Sutton Coldfield is brilliant!
I called into the Sutton Coldfield Vodafone store on Saturday 15 Dec to purchase a new phone. I was served by Macarene, who was absolutely brilliant. She understood my garbled description of what I needed; transferred my data; customised my new phone brilliantly so that I could use it easily and was really helpful and friendly throughout. Brilliant service!
November 15, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We appreciate you taking the time to share your experience at our store. We're happy to hear that you received brilliant service and assistance with your new phone. If you ever need anything, please reach out to our Social Media team.
Thanks,
Vodafone Social Media Team
Emily gave some very useful advice today
November 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful with my upgrade
Jag was very helpful with my upgrade
November 12, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
New Vodafone customer
Lovely. Jag was friendly, articulate and approachable. Very informative, patient and helpful. The interaction was pain-free and easy. Thank you so much, I walked away feeling content and understood.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag helped with my sim swap and was…
Jag helped with my sim swap and was sorted. Thank you
November 6, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful with my roaming
Jag was very helpful with my roaming
November 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jubel
Jubel
Thank you very much for supporting and good customer service. I’m really upset with Vodafone but because of you, I’m still continue. Thank you very much. Have a good day.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I thoroughly enjoyed my experience and…
I thoroughly enjoyed my experience and the customer service has definitely improved in very happy with the advisor who served me, Shriya and will definitely come back to see her if I need help
November 3, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi. We're so happy you enjoyed your visit and found our service helpful. We appreciate you taking the time to share your positive experience, and we look forward to assisting you again in the future. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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