Vodafone UK - Sutton Coldfield Reviews 

337
•
TrustScore 5 out of 5

4.9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.

Company replied

Rated 5 out of 5 stars

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more

Company replied

Rated 5 out of 5 stars

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... See more

Company replied


Company details


Contact info

  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(337)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jag was helpful with my international…

Jag was helpful with my international minutes and upgrade

January 21, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Shahriar, ​

Thanks for the lovely review and fantastic support for Jag. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my email issue

Jag was helpful with my email issue

January 15, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag is very helpful with my dongle

Jag is very helpful with my dongle, what a very patient superstar 😊

January 15, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Julie,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was very helpful with my upgrade

January 14, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Anne, ​

Thanks for the lovely review and fantastic support for Jag. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was so helpful!

January 13, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Tina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my understanding…

Jag was helpful with my understanding for the phone memory

January 8, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Stephen,

Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my upgrade for the…

Jag was helpful with my upgrade for the second time, and was very quick with it.

January 8, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Atorata,

Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag helped with my upgrade

Jag helped with my upgrade

January 6, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Nick,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was very helpful with my upgrade…

Jag was very helpful with my upgrade and sim issue

January 6, 2026
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Keith,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my accounts.

Jag was helpful with my accounts.

December 18, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Matthews,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my upgrade options

Jag was helpful with my upgrade options

December 16, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey James,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good help

Jag was helpful and professional

December 16, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Goggin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my upgrade

December 16, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Kane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy to Communicate.

Easy to Communicate with shriya

December 14, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Sohan,

Thanks for the lovely review and fantastic support for Shriya.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Macarena gave exceptional customer…

Macarena gave exceptional customer service and advice! One very happy customer. Thank you Macarena!

December 12, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Maseae,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my broadband

Jag was helpful with my broadband

December 11, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with the service and…

Jag was helpful with the service and upgrade

December 11, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Adrian,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my upgrade and…

Jag was helpful with my upgrade and added global roaming

December 9, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Glyn,

Thanks for the lovely review and fantastic support for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jag was helpful with my upgrade

December 4, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Flotirda,

We value your review. It's heartwarming to read such encouraging feedback for Jag.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really great service from Emily when I…

Really great service from Emily when I lost my phone

December 1, 2025
Unprompted review
Vodafone UK - Sutton Coldfield logo

Reply from Vodafone UK - Sutton Coldfield

Hey Myles,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look