Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
337 reviews
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Really great service from Emily when I…
Really great service from Emily when I lost my phone
December 1, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Myles,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was very helpful with my upgrade
November 30, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was helpful with my roaming pass
November 26, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily helped me do my software update
Emily helped me do my software update, she was really helpful
November 25, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey CB,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was very polite
Emily was very polite, efficient, and answered any queries I had. Happy bunny!
November 21, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Macarene at Vodafone Sutton Coldfield is brilliant!
I called into the Sutton Coldfield Vodafone store on Saturday 15 Dec to purchase a new phone. I was served by Macarene, who was absolutely brilliant. She understood my garbled description of what I needed; transferred my data; customised my new phone brilliantly so that I could use it easily and was really helpful and friendly throughout. Brilliant service!
November 15, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We appreciate you taking the time to share your experience at our store. We're happy to hear that you received brilliant service and assistance with your new phone. If you ever need anything, please reach out to our Social Media team.
Thanks,
Vodafone Social Media Team
Emily gave some very useful advice today
November 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful with my upgrade
Jag was very helpful with my upgrade
November 12, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
New Vodafone customer
Lovely. Jag was friendly, articulate and approachable. Very informative, patient and helpful. The interaction was pain-free and easy. Thank you so much, I walked away feeling content and understood.
November 6, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag helped with my sim swap and was…
Jag helped with my sim swap and was sorted. Thank you
November 6, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful with my roaming
Jag was very helpful with my roaming
November 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jubel
Jubel
Thank you very much for supporting and good customer service. I’m really upset with Vodafone but because of you, I’m still continue. Thank you very much. Have a good day.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I thoroughly enjoyed my experience and…
I thoroughly enjoyed my experience and the customer service has definitely improved in very happy with the advisor who served me, Shriya and will definitely come back to see her if I need help
November 3, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi. We're so happy you enjoyed your visit and found our service helpful. We appreciate you taking the time to share your positive experience, and we look forward to assisting you again in the future. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed secure net removal and jag was…
Needed secure net removal and jag was very helpful
October 30, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hi. We're happy to hear that our team helped with your secure net removal. Thank you for your positive feedback; we appreciate it! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Your staff Emily has been very helpful…
Your staff Emily has been very helpful and kind attitude
October 22, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I came to store as my phone had a…
I came to store as my phone had a virus, Emily got tbat fixed for me. She wasvery helpful
October 14, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I had a wonderful experience with Aman…
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the one best suited for my needs. What stood out most was his friendly attitude and willingness to go the extra mile to resolve my queries quickly.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for 29 years
I have been with Vodafone for 29 years. And never met a caring, helpful and responsive Vodafone assistant. I have trained customers service all over the world but Jubel has been outstanding . Please reward and appreciate him appropriately.
September 27, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Josephine,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily gave me some great advice today
Emily gave me some great advice today, shes very helpful
September 26, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Janet,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was well received by jag
Was well received by jag. Appropriate chair provided by jag. Told him the problem and he understood the situation and went about it and solving it. Refered to his colleagues necessary jubel and Mac. He also had the time and patience to deal with me, previous Vodafone shops I never got this level of customer service, and here it was very good and I am happy.
September 25, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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