Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
325 reviews
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Excellent service provided by Aman
Excellent service provided by Aman! Thank you
August 31, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sim replacement, Sutton vodaphone
I went in to request a sim replacement and Connor and Macarena helped me efficiently and further provided advice for a better plan for me.
Thank you both!
August 29, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful helping with my…
Jag was very helpful helping with my email
August 28, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful with the data…
Jag was very helpful with the data roaming update
August 21, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Jak,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful
Jag was very helpful. Very experienced and knowledge. He listened to my needs. Nothing was to much trouble for him. His customer care exceeded my expectations. Thank you Jag
August 18, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Jubel explained all the options…
Jubel explained all the options available and my needs accordingly. I had no intention of changing my provider but the customer skills he showed convinced me that Vodaphone could provide exactly what I needed. Thanks to Jubel
August 17, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We appreciate you taking the time to share your experience. We're happy to hear that the service you received helped you find exactly what you needed.
Thanks,
Vodafone Social Media Team
Emily was welcoming and understood what…
Emily was welcoming and understood what I would like out of getting a new phone as well. She explained the different options and what wound work best for me too
August 16, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you felt welcomed and that the options were clearly explained to you. We appreciate you taking the time to share your experience.
Thanks,
Vodafone Social Media Team
Once again excellent service from…
Once again excellent service from Emily, thank you
August 15, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jubel was excellent today
Jubel was excellent today, thank you for your help. Fantastic
August 15, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Catherine,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily has been very kind andhelpful
August 14, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Graham,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was so helpful today
Emily was so helpful today, my new phone is now working perfectly
August 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Maureen,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful today
August 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily has always been a great help
August 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Karen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful and clear…
Jag was very helpful and clear communication was great
August 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Mary,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jag and his…
Great service from Jag and his colleagues
August 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you to Emily for being so helpful
Thank you to Emily for being so helpful
August 12, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in very…
Emily was very helpful in very aspect.She did me a big deal and set the phone up for me a very good service .Thank you.
August 10, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Fiona,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Emily
Twice ive been to the Vodafone shop twice and been dealt with my Emily and shes amazing. She knows her stuff, shes quick, and managed to do what I needed, she really explins everything well. I'd definitely go to Vodafone again. Thank you Emily a credit to your store.
August 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Georgina,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great services today by Emily
Great services today by Emily. Sorted phones and WiFi. Thank you
August 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful with my new…
Jag was very helpful with my new upgrade and service
August 6, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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