Chris was so helpful today! I’m so pleased I came into store as he guided me through the options for a new handset wonderfully. The information he provided was so precise, clear & succinct & I really... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
Totally fantastic service from Jubel at Vodafone Sutton Coldfield, solved my problem, up and running now explained everything very clearly, I am one very happy customer. Angela Birch.
Company replied
Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... See more
Company replied
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
339 reviews
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Was well received by jag
Was well received by jag. Appropriate chair provided by jag. Told him the problem and he understood the situation and went about it and solving it. Refered to his colleagues necessary jubel and Mac. He also had the time and patience to deal with me, previous Vodafone shops I never got this level of customer service, and here it was very good and I am happy.
September 25, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey David,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Emily gave some great advice about…
Emily gave some great advice about roaming in spain
September 23, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jag was very helpful with my data plan
September 18, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily has helped me on multiple…
Emily has helped me on multiple occasions in the shop
September 17, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service very friendly and…
Excellent service very friendly and very up to date on phones very pleased thanks Emily
September 14, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Staff are always lovely and really…
Staff are always lovely and really helpful. We usually served by Emily who always sorts any problems we have and is lovely.
September 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that our staff are helpful and provide excellent service! We appreciate you taking the time to leave us this amazing review.
Thanks,
Vodafone Social Media Team
Very helpful with the communication…
Very helpful with the communication from Jag
September 3, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that our communication was helpful. Thank you for your positive feedback; we appreciate it!
Thanks,
Vodafone Social Media Team
Jag was helpful with my phone settings…
Jag was helpful with my phone settings and to correct them
September 3, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Thank you for sharing your positive experience with us and taking the time to leave us this review!
Thanks,
Vodafone Social Media Team
Jag was very helpful with my upgrade
Jag was very helpful with my upgrade
September 3, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that your upgrade went smoothly. We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Service was first class
Service was first class, the Assistant Managr Emily went out if her way to alleviate any concerns I had
September 2, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily has served me a few times
Emily has served me a few times, she's very helpful
September 2, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Emily was great and listened to exactly…
Emily was great and listened to exactly what I needed
September 1, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Happy with Jubel problem solved
Happy with Jubel problem solved, well pleased with service, Jubel recommended.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service provided by Aman
Excellent service provided by Aman! Thank you
August 31, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sim replacement, Sutton vodaphone
I went in to request a sim replacement and Connor and Macarena helped me efficiently and further provided advice for a better plan for me.
Thank you both!
August 29, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful helping with my…
Jag was very helpful helping with my email
August 28, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful with the data…
Jag was very helpful with the data roaming update
August 21, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Jak,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful
Jag was very helpful. Very experienced and knowledge. He listened to my needs. Nothing was to much trouble for him. His customer care exceeded my expectations. Thank you Jag
August 18, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Jubel explained all the options…
Jubel explained all the options available and my needs accordingly. I had no intention of changing my provider but the customer skills he showed convinced me that Vodaphone could provide exactly what I needed. Thanks to Jubel
August 17, 2025
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
We appreciate you taking the time to share your experience. We're happy to hear that the service you received helped you find exactly what you needed.
Thanks,
Vodafone Social Media Team
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