I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... See more
Company replied
Location
Switch locationUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
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See what reviewers are saying
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... See more
Company replied
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
Company replied
I had a wonderful experience with Aman from Vodafone. He was extremely professional, patient, and knowledgeable. Aman took the time to clearly explain all the available plans and helped me choose the... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton Coldfield
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, United Kingdom
4.9
Excellent
324 reviews
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great service and patience from Jubel…
great service and patience from Jubel who was very helpful and friendly
June 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Ross,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the Sutton Coldfield branch…
I visited the Sutton Coldfield branch seeking guidance on a smartwatch and an upgrade. Chris, the store manager, provided exceptional assistance. The entire staff demonstrated a high level of professionalism and amiability. I wholeheartedly endorse the Sutton Coldfield branch.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Very friendly and helpful. Very good guidance. Lots of support.
June 8, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jag was fantastic
Jag was fantastic, really helpful and had incredible customer service. Would fully recommend going to see him at Vodaphone for your phone needs.
June 1, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Thomas,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had viruses on my phone and worried it…
Had viruses on my phone and worried it was broken but James sorted it all out for me. Thankyou
May 31, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Tomy,
Thanks for the lovely review and fantastic support for James
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thursday I came in and Jubel helped me…
Thursday I came in and Jubel helped me raise a case. He then followed up each day and is still helping me now. I’m disappointed with Vodafone as a company but Jubel has been brilliant in helping me
May 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Kawsihan,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was brilliant managed to save me…
Chris was brilliant managed to save me money and upgrade me at the same time. System was running slow but he was patience and very helpful.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jubel was extremely helpful
Jubel was extremely helpful, knows his subject inside out.
Absolutely brilliant
May 30, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jubel was an outstanding technician and…
Jubel was an outstanding technician and excellent customer relations
May 30, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely amazing help from Chris
Absolutely amazing help from Chris, manage to get a better upgrade and save money in the process
May 29, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had another great experience
Had another great experience. Chris helped me with phone issues
May 29, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jag was helpful with my query and…
Jag was helpful with my query and upgrade
May 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris helped me with roaming data…
Chris helped me with roaming data question but got me a good deal on a new phone
May 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
Thanks for letting us know what an amazing job Chris did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chris Was very helpful with sorting out…
Chris Was very helpful with sorting out quiets with my bill
May 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jubel very helpful great customer…
Jubel very helpful great customer service 👌🏻
May 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Tom,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and technical…
Excellent service and technical advice...Great staff
May 12, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was helpful with my upgrade
Jag was helpful with my upgrade. Great communication.
April 29, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Darren,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience with chris
April 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey,
Thanks for the lovely review and fantastic support for.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very happy with experience from Chris
April 28, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Julie,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was helpful with my upgrade
Jag was helpful with my upgrade. A very pleasant informative person.
April 16, 2026
Unprompted review
Reply from Vodafone UK - Sutton Coldfield
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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