I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... See more
Company replied
Location
Switch location151 High Street, SM1 1JH Sutton, GB
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We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... See more
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Excellent service! The gentleman was very patient, polite, and helpful. He assisted us with everything we needed and explained everything very clearly. The company should be proud to have such a profe... See more
Company replied
"I had a fantastic experience with Greg today. They were incredibly knowledgeable about the different plans and devices available. Instead of pushing for the most expensive option, they took the time... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton
Written by the company
Contact info
151 High Street, SM1 1JH, Sutton, United Kingdom
4.9
Excellent
241 reviews
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Greg is a great advisor
Came in for the second time and this time I got greeted by Greg who helped me with my zoom connection. And he was able to help me with advising me about a line that was not being used due to losing the phone last year.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Warren was great
Warren was great. Patient and thorough with all our queries and took the time to ensure that we understood everything. Would highly recommend the team in Sutton.
September 20, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went into Vodafone to upgrade my phone…
Went into Vodafone to upgrade my phone and Warren was spot on with the service.
Straightforward, professional, and even let me know I was eligible for a free Samsung watch. Great experience all round.
September 7, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Amazing service
Went in with my son on the first occasion to renew my contract and was greeted by Ainsley who was super helpful, friendly and patient. Made a return visit to pick up the phone on order and was assisted by Warren who was also super happy to help -the staff here are amazing and a credit to you
September 13, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hi Char. Thank you for your review for Ainsley and Warren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Warren gave me Great service really…
Warren gave me Great service really friendly!
September 16, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Helpful and skilled
I had a really good experience with your staff- Ainsley who was very supportive and skilled in their forte, really patient and helpful.
September 9, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Thank you for your review. We're so happy to hear that you received such great support from our agent Ainsley.
Thanks,
Vodafone Social Media Team
Warren was absolutely amazing
Warren was absolutely amazing. I’d gone in to check on my phone contracts and his helpful nature & knowledge is a great example of what a brilliant professional he is - thank you !
September 6, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that you had such a positive experience! It's great to know that the assistance you received was so helpful and informative. We appreciate you taking the time to share your feedback.
Thanks,
Vodafone Social Media Team
Ainsley at the Sutton brunch was…
Ainsley at the Sutton brunch was amazing. The process of upgrading my phone plan was quick and smooth. He was very friendly and helpful. Great service.
September 5, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that your upgrade experience was quick and smooth. We appreciate you taking the time to share your positive feedback regarding the service you received.
Thanks,
Vodafone Social Media Team
I came into the store and was served by…
I came into the store and was served by Mahid. He explained everything to me letting me know about my new contract and gave me a good offer I was happy with. Great service!
August 30, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Warren was very helpful and gave me…
Warren was very helpful and gave me really useful information
August 29, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Fantastic service
Fantastic service
I have booked my company phone account with him
August 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great experience
A big thank you to Albert, I had a great experience upgrading my phone. He was incredibly helpful and patient! Thank you
August 24, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Albert in Sutton branch was very…
Albert in Sutton branch was very helpful changed my contract to an affordable price
Very happy
August 20, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Warren was great
Warren was great, he give me a good sim plan. Thank you!! Service is good.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hey Marcelo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Warren helped choose the best plan for…
Warren helped choose the best plan for both myself and my wife. Excellent customer service, very well mannered.
August 18, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Warren was amazing!!!
August 18, 2025
Unprompted review
Reply from Vodafone UK - Sutton
We appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Came in looking for help with my handset
I came in looking for help with my Gmail not working and Greg from sutton store was very welcoming and took his time to assist me with being able to resolve my issue. He was very professional and had a lot of patience to teach me with using my phone. I am currently in contract with Three network. Next month when my contract is finished, I am 100% definitely coming to move over to Vodafone. The help today has really made my day and now I'm able to get into my emails.
August 2, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hey Jean,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Greg.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ainsley was extremely polite
Ainsley was extremely polite, helpful and very knowledgeable.
A credit to your company.
MR R w Shaya
July 30, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hey Alexandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Warren was very helpful
Warren was very helpful , gave information , taught me how to use the Vodafone app and was really nice !
July 25, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hey Gaynor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi,Ainsley
Hi,Ainsley, thank you for the excellent service good customer service I really appreciate your help and support thank you again v suganthy .
July 23, 2025
Unprompted review
Reply from Vodafone UK - Sutton
Hey Vidhuvasingam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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