I had a great experience with Warren at the Vodafone Sutton store. He was friendly, patient, and very professional throughout the whole process. He took the time to explain everything clearly, answere... See more
Company replied
Location
Switch location151 High Street, SM1 1JH Sutton, GB
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We had a brilliant experience with Gregg at Vodafone. From start to finish, the customer service was outstanding. Gregg was incredibly knowledgeable and explained everything clearly, making sure we... See more
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Excellent service! The gentleman was very patient, polite, and helpful. He assisted us with everything we needed and explained everything very clearly. The company should be proud to have such a profe... See more
Company replied
"I had a fantastic experience with Greg today. They were incredibly knowledgeable about the different plans and devices available. Instead of pushing for the most expensive option, they took the time... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sutton
Written by the company
Contact info
151 High Street, SM1 1JH, Sutton, United Kingdom
4.9
Excellent
241 reviews
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Sailen and Shannon are both a star that…
Sailen and Shannon are both a star that have helped me very much thank you very much
July 21, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hey Peter,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Grateful servo e from the manager from…
Grateful servo e from the manager from recommendations from my wife to switch over and the made made it soo easy deco needs a raise
July 18, 2024
Unprompted review
Great service from the manager in…
Great service from the manager in Sutton who help transfer all my stuff across
July 18, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Thanks for your fab feedback Angela. It's great to the manager in Sutton was so helpful transferring everything to your new phone.
All the best, The Vodafone Social Media Team
Reply from Vodafone UK - Sutton
Hi Geeta. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful with my friend to set up…
Very helpful with my friend to set up phone
June 30, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Tyler. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Salem provided an absolutely sterling…
Salem provided an absolutely sterling service today. He is kind, patient and told me about my rebates including sorting out my YouTube premium 100/10
A very happy customer MJM
June 10, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi MJM,
Thanks for taking the time to write such a great review! We're delighted that Salem was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Greg, Vodafone Sutton
Greg, at the Vodafone shop based in Sutton, Surrey, honestly couldn't have been more helpful.
He helped me move from a sim only deal with great benefits(which had sadly come to an end) onto another great sim only package with fantastic benefits. Very helpful. Greg spent a lot of time helping me, and got me a great deal.
April 27, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Michael.
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Really friendly and helpful staff
Really friendly and helpful staff who sorted out some complex issues with transferring data from a very old phone to the new one. Ainsley helped us mostly and he also took advice from a senior member of staff, a lady whose name I didn't get, but who was also very friendly and helpful and quick to identify the issues.
May 2, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Jane,
We appreciate your feedback and kind words for Ainsley. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ainsley was so helpful and…
Ainsley was so helpful and professional,spent over I hour helping Excellent service credit to vodaphone
April 19, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Susan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ainsley - Vodaphone Sutton - 5 Stars
Today I went into Vodaphone Sutton, Surrey Branch. My current contract was coming to an end and I needed advice to find a cheaper monthly contract as my last one (which was originally through Carphone Warehouse) was super expensive a I could no longer afford such a high month cost. Ainsley was a new starter at the Sutton branch he was so pleasant. He listened to and answered my queries and was so thorough in trying to find me the best possible deal which encompassed everything I needed included. He checked in with his colleagues to make sure he was finding me the best he could being as he was a new member of staff.
I really appreciated his time today - I hope more people who need help come across him!
April 4, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hey Victoria,
Thanks for letting us know what an amazing job Ainsley did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Had a great experience being served by…
Had a great experience being served by Ainsley today. He was efficient, knowledgable and friendly. Definitely service with a smile.
March 22, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Josh and Ainsley were great
Josh and Ainsley were great! Super helpful and quick. Highly recommend!
March 11, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Neal,
Thanks for the great feedback for Josh and Ainsley. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Josh was amazing thank you
Josh was really amazing and did a fantastic job. He helped my mum select a phone and guided her through the entire process....really great service...he is very personable and fabulous at his job ...thumbs up from us 10 / 10
March 7, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Emma,
This is such an amazing review for Josh. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Gregg
Was welcomed with a very friendly Gentleman called Gregg. He was polite, friendly and a massive help. Would highly recommend when your in sutton. Go and see Gregg
February 17, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Nathan,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful & patient member of staff…
Very helpful & patient member of staff helped and made the process much easier.
February 4, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Alex,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zoe and Josh was amazing today really…
Zoe and Josh was amazing today really helpful will be back soon. Thank you very much
January 30, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Loki,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Josh
Josh, Zoe, Murat, thanks for all your help with my new phone, very much appreciated
January 23, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Mark,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Phone and sim only upgrade
I had a very poor experience with the online customer service, came in to the store very irate however Gregoire was very calm and patient with me and explained the process. I ended up taking out 2 contracts in the store, leaving very satisfied and happy with my experience.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hey Laura,
Thanks for letting us know what an amazing job Gregoire did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Josh was very helpful in supporting me…
Josh was very helpful in supporting me to take out a new phone contract for the IPhone 15 Pro. He made things easy and chilled with a smile
January 18, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hey Charlie,
It's lovely to see you had such a positive experience with Josh. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Generally fine
Generally fine. Vodafone in general are a very difficult company to deal with. Spent four hours today trying to do a very simple task, so had to go into my local store to resolve. Got my issue sorted without too much fuss.
January 18, 2024
Unprompted review
Reply from Vodafone UK - Sutton
Hi Lewis,
Thanks for sharing your experience, we value your feedback. You should be able to contact us easily on all channels available so we're sorry this wasn't the experience you had. We're glad you got a resolution on this occasion but if you ever need help again, please drop our team a message on Facebook - vodafone.uk/3lCYUxW or X (formally Twitter) - vodafone.uk/3LXh2xl We'd be happy to help.
Thanks, Vodafone Social Media Team
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