Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... See more
Company replied
Location
Switch location4 Union Street, SA1 3EE Swansea, GB
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Jacob was excellent, talked us through all the options and guided us through all the steps to have everything set up. Moving 2 contracts over took a while which is a Vodafone issue not his fault!
Company replied
The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... See more
Company replied
Great customer service from Katie in Vodafone Swansea store. Helped transfer my 3 account to a new mobile and assisted and advised with the setting up of home broadband contract. Very pleasant and i... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Swansea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
4 Union Street, SA1 3EE, Swansea, United Kingdom
4.9
Excellent
252 reviews
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Great Job Ethan
Went in to the store with a phone issue, Ethan Lin was extremely helpful and help me find a great deal, thanks
January 27, 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Onyinye,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so welcoming as soon as we…
Katie was so welcoming as soon as we walked into the store. She was very helpful and knowledgeable, absolutely fantastic!
January 31, 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Rachel,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rowan was very knowledgeable and…
Rowan was very knowledgeable and helpful i would highly recommend visiting for help with purchasing mobile or broadband
January 17, 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hey siss,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie was exceptional
Katie was exceptional, so professional and helped so much .
January 5, 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie in the Swansea store was a…
Katie in the Swansea store was a massive help and help led me to save a lot of money on our monthly bill!
January 3, 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Katharine,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was superbly well informed and…
Katie was superbly well informed and able to provide a high standard of professional skills knowledge and understanding of our needs and requirements.She really sorted out our
January 3, 2026
Unprompted review
Reply from Vodafone UK - Swansea
Hey Alison,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hey Nnaemeka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie was fantastic
Katie was fantastic, great customer service and advice, Thank you!
December 30, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Daniel,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again
Vodafone Social Media Team
Samsung upgrade by Maddie.
I was served by Maddie who made the process of finding the replacement Samsung phone for my old quick and easy, explaining the differences between the versions of the model I wanted. Maddie also found me the best deal for what I needed. Excellent service.
December 15, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Ian,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had Katie’s help me today and what a…
I had Katie’s help me today and what a pleasant time I had with her so quick and give me the best deal I wanted to upgrade today. Excellent service with her
December 16, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Nicola,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was amazing and made sure we got…
Katie was amazing and made sure we got everything we needed she went above and beyond for me.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey leah,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Incredibly helpful and friendly.
December 9, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi Lesley,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Great staff
Picked up my new phone on Wednesday from the Vodafone shop in Swansea. I'm not very good with technology but was very impressed with Ewan that served me. Very polite, patient with my questions and so helpful.
Thank you Ewan.
December 3, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Sandra,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan was a great help very polite can’t…
Ewan was a great help very polite can’t thank him enough
December 2, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Andrew,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing such lovely service with the…
Amazing such lovely service with the great staff at the store Ethan was so helpful and everything was done professionally
November 22, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Hazal,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We visited the Vodafone store in…
We visited the Vodafone store in Swansea yesterday and were helped by Maddie a lovely assistant who was so friendly, helpful and polite. Nothing was too much trouble for Maddie and she helped my husband and myself with our phone contracts and had so much patience with us. Every store needs a Maddie.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hey Pam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone Swansea
Been with Vodafone for over 30 years. Today I upgraded 3 phones with Ewan. He was very knowledgeable and discussed plans and eligible discounts. He was very efficient and clearly knew his stuff. Very pleased
November 20, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, friendly staff and highly knowledgeable. Katie Jones Guided me through all aspects of the contract and offers and was passionate about finding the right deal for me.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Swansea
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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