Vodafone UK - Telford Reviews 311

TrustScore 5 out of 5

4.9

116 The Border, TF3 4AE Telford, GB


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Rated 5 out of 5 stars

We had Christopher look after us today. Came in to get a new phone or sim, whichever was best deal. Got a new sim deal. He then kindly said about broadband with them. We looked at the deals, and they... See more

Company replied

Rated 5 out of 5 stars

Spoke to Dan who was fantastic with helping me upgrade my phone and air plan. He made everything very easy to understand and explained every choice available to me, I'm very happy with my new Google p... See more

Company replied

Rated 5 out of 5 stars

My aunty is 89 and does not do apps! After several failed attempts on her mobile (being cut off and on hold for upto one hour) then being advised to use the app she attended the Telford store and was... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone this morning after needing assistance with my Iphone 17 Pro sim not properly migrating over to my new plan. The lad who served me, McKenzie was absolutely brilliant and within 5 mins... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Telford

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 116 The Border, TF3 4AE, Telford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

311 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

We had Christopher look after us today

We had Christopher look after us today. Came in to get a new phone or sim, whichever was best deal. Got a new sim deal. He then kindly said about broadband with them. We looked at the deals, and they were so much better than BT who were on today. We were saving more money transferring from BT to Vodafone.
Once again thank you for your fantastic service

June 2, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Elaine,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Christopher.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly

Friendly , knowledgeable, looked for best possible deal and phone for my mother in law

May 26, 2026
Unprompted review
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Reply from Vodafone UK - Telford

Hey Kim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with Luke today

May 26, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey James,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with Luke's service lovely chap

May 23, 2026
Unprompted review
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Reply from Vodafone UK - Telford

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke did a good job excellent sevice

May 22, 2026
Unprompted review
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Reply from Vodafone UK - Telford

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan did me a good deal

Dan did me a good deal. Very pleased with the service

May 20, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Ann,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful friendly staff.

May 18, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Sue,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Makenzie was great

Makenzie was great. Helped get a new S26+, cheaper broadband and reduced Sim price all in visit.

May 16, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Dan,

Thanks for the lovely review and fantastic support for Makenzie,

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was very helpful and sorted out…

Luke was very helpful and sorted out our problem very efficiently.

May 16, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Jackie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris who we dealt with was extremely…

Chris who we dealt with was extremely helpful and informative.

May 12, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My husband and I called into shop today…

My husband and I called into shop today to get my husband SIM card out and Chris was very very helpful and I told him I had to go to O 2 to sort mine and bless him he did mine for me and I’m now with your company now I cannot say enough about this lad we r both in our 70 he was absolutely brilliant and so understanding we will b back thank you Chris x

May 12, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was great and helped me save money

May 11, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Margaret,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and informative

Dan was very helpful when setting up my new contract! Very friendly and nice :)

May 7, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Kayles,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Luke thank you

Amazing service from Luke thank you

April 25, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Thomas,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke did an amzing job very happy

Luke did an amzing job very happy

April 25, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Tina,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Dan who was fantastic with…

Spoke to Dan who was fantastic with helping me upgrade my phone and air plan. He made everything very easy to understand and explained every choice available to me, I'm very happy with my new Google pixel 10 pro. Great customer service would highly recommend Dan.

April 18, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey M,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke done great job in the store at…

Luke done great job in the store at Telford Centre

April 15, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Yanka,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful
Great help
From luke

April 18, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Caroline,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was very professional

Luke was very professional and friendly Very knowledgeable about the products available and a pleasure to deal with

April 17, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Darren,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great experience

I came in to speak to an assistant about getting a new battery in my old phone.
In stead I decided to get a new one, as I couldn’t be without one, while it was being done. I have heart conditions and needed to have a phone for emergencies at all times. The young man I spoke too was lovely. His name was Tom. I’m a pensioner and am not very good at technology. Tom was brilliant, he was very polite, kind and patient. He showed me a number of options that I could afford and never once tried to upsell me anything that I didn’t want or need.
Thank you Tom for you help and understanding.

April 16, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Cheralyn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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