Vodafone UK - Telford Reviews 

407
•
TrustScore 5 out of 5

5.0

116 The Border, TF3 4AE Telford, GB

•

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Rated 5 out of 5 stars

Abbie was extremely helpful and patient, she went above and beyond to ensure we got the best plan and option for me and my Daughter. We are returning customers to Vodafone Telford and we are always ha... See more

Company replied

Rated 5 out of 5 stars

Came in to store to enquire about upgrade and Sonia was super helpful and friendly. Came away a very happy customer, she informed me on different plans and best way to go with the upgrade

Company replied

Rated 5 out of 5 stars

I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more

Company replied

Rated 5 out of 5 stars

Luke Amazing customer service, made the process very easy and made it very clear to understand what to do , helped as much as could to give me the best deal possible . Thank you Luke

Company replied


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  • 116 The Border, TF3 4AE, Telford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

407 reviews

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5.0

All reviews

(407)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer service very helpful…

Very good customer service very helpful no issues sonya was great

September 28, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

"Hey Corey,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Sonia sorted my query

Sonia sorted my query
Thanks

September 28, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Jacob,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade enquiry

Came in to store to enquire about upgrade and Sonia was super helpful and friendly. Came away a very happy customer, she informed me on different plans and best way to go with the upgrade

September 28, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Jordan,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonia is fab

September 28, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Dorothy,

Thanks for the lovely review and fantastic support for Sonia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Sonia for your help and advice

Thank you Sonia for your help and advice

September 28, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Done a very good job

Done a very good job. Glad that I saw Luke to sort me out

September 25, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Ceridwen,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie was extremely helpful and…

Abbie was extremely helpful and patient, she went above and beyond to ensure we got the best plan and option for me and my Daughter. We are returning customers to Vodafone Telford and we are always happy and feel reassured with the service we receive. Abbey is a real asset, thank you Abbey

September 25, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Samantha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke

Luke
Amazing customer service, made the process very easy and made it very clear to understand what to do , helped as much as could to give me the best deal possible .
Thank you Luke

September 24, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

"Hey Deane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Luke did a great job with my sim deal

September 21, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Gaynor,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It's was my second time came here and…

It's was my second time came here and the service always excellent.. thanks for Dan also ..

It's very good outlet for buy the sim card or anything else

September 21, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Yuni,

Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and assistant

Good service and assistant

Thanks to Dan for the service !

Keep up the good work 👍👍

September 21, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Rifki,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abi was a great help thank you

Abi was a great help thank you

September 21, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey John,

Thanks for the lovely review and fantastic support for Abi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Amar was knowledgeable, courteous, efficient and friendly. She listened to our needs and found the right product to meet them. Excellent service. Thank you

September 20, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Karen,

Thanks for the lovely review and fantastic support for Amar. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a lovely experience with Amar

Had a lovely experience with Amar, was very patient with me . Amazing team

September 19, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Adwoa ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie From Telford branch helped me so…

Abbie From Telford branch helped me so much, understanding my problems with the three network merger, she advices me next steps to take and great advice!

September 18, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Ash,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was extremely helpful and…

Amar was extremely helpful and patient.
Highly recommend 👌

September 17, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Carroll,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abbie has been amazing today helping…

Abbie has been amazing today helping sort out better deals for my phone contract she has been very professional and knowledgeable

September 15, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was absolutely amazing help

Dan was absolutely amazing help. He helped me with my problem and gave me the best understanding. The best guy to go to

September 6, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Kim,

Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was such a good guy

Dan was such a good guy, have number back in a few minutes. Thanks

September 6, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Brontei,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped with cancelling old account by…

Helped with cancelling old account by giving new SIM

September 6, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Florinel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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