Vodafone UK - Telford Reviews 

375
TrustScore 5 out of 5

5.0

116 The Border, TF3 4AE Telford, GB


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Rated 5 out of 5 stars

Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more

Company replied

Rated 5 out of 5 stars

Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more

Company replied

Rated 5 out of 5 stars

I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more

Company replied

Rated 5 out of 5 stars

I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more

Company replied


Company details


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  • 116 The Border, TF3 4AE, Telford, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

375 reviews

5-star
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3-star
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1-star

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5.0

All reviews

(375)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Dan made my experience very pleasant

Dan made my experience very pleasant, welcoming and accomdating.

July 10, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Eyiwumi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgradeLuke served me and was friendly

Luke served me and was friendly, very knowledgable of the products and services. Excellent advice given. Very efficient service. Good quality products. The upgrade to a new phone was accomplished easily. Costs were good and all options explained clearly

July 10, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Suzannne,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Luke

Great customer service from Luke

July 8, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

"Hey Craig,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Visit to Vodafone telford

Abbie was so helpful and so reassuring. Really lovely girl 😊

July 2, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar helped me tremendously thank you

June 29, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey John,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab service by Amar

Fab service by Amar. Quick and easy.

June 27, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Matty,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was great today ,very helpful

Amar was great today ,very helpful .
She resolved my issue efficiently and was extremely kind.

June 27, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Elaine,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited

Visited. Shop spoke with Luke, excellent advise and service

June 27, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Jane,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to the telford store today to…

I came to the telford store today to change my acvounts from 3 to vodaphone . Sonia the assistant was very friendly and knowledgeable.. although the process was long nothing eas too much trouble . A highly recommended store

June 27, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Steviet,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Makenzie was great

Makenzie was great

June 23, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was really helpful upgrading my…

Luke was really helpful upgrading my new phone today in the store in Telford. Really knew his stuff and made the process really simple.

June 14, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Merrial,

Thanks for the lovely review and fantastic support for Luke. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was amazing and really…

Luke was amazing and really professional and helpful. He resolved our SIM card problem and helped with renewing two phone contracts. I would travel to Telford just to come back. Thank you.

June 13, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Tanya,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Luke did a great job explaining…

Luke did a great job explaining everything.

June 13, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey G,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was amazing

Luke was amazing, very helpful with the transfer over.

June 13, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke has been absolutely fantastic in…

Luke has been absolutely fantastic in helping us save money on our contracts. Courteous, supportive and helpful, he is a credit to you . Thank you

June 13, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Lee,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke did a fantastic job helping me

Luke did a fantastic job helping me, and sorting everything I needed, 10 out of 10

June 13, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke Very helpful

Luke Very helpful

June 13, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

"Hey Janice,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Exceptional Customer service

Dan the store manager was really helpful and has great customer service. He did me a fantastic deal

June 12, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Tara,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service from Dan

Amazing customer service from the manager Dan, extremely helpful and gave me a fantastic deal.

June 12, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Davina,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

For the patience and time spent and…

For the patience and time spent and talking me through. I was also pleasantly surprised to retrieve all my previous data. Helpful staff.

June 10, 2026
Unprompted review
Vodafone UK - Telford logo

Reply from Vodafone UK - Telford

Hey Dawn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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