Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
116 The Border, TF3 4AE Telford, GB
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Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
Company replied
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116 The Border, TF3 4AE, Telford, United Kingdom
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Dan made my experience very pleasant, welcoming and accomdating.

Reply from Vodafone UK - Telford
Luke served me and was friendly, very knowledgable of the products and services. Excellent advice given. Very efficient service. Good quality products. The upgrade to a new phone was accomplished easily. Costs were good and all options explained clearly

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Abbie was so helpful and so reassuring. Really lovely girl 😊

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Amar was great today ,very helpful .
She resolved my issue efficiently and was extremely kind.

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
I came to the telford store today to change my acvounts from 3 to vodaphone . Sonia the assistant was very friendly and knowledgeable.. although the process was long nothing eas too much trouble . A highly recommended store

Reply from Vodafone UK - Telford
Luke was really helpful upgrading my new phone today in the store in Telford. Really knew his stuff and made the process really simple.

Reply from Vodafone UK - Telford
Luke was amazing and really professional and helpful. He resolved our SIM card problem and helped with renewing two phone contracts. I would travel to Telford just to come back. Thank you.

Reply from Vodafone UK - Telford
Luke did a great job explaining everything.

Reply from Vodafone UK - Telford
Luke was amazing, very helpful with the transfer over.

Reply from Vodafone UK - Telford
Luke has been absolutely fantastic in helping us save money on our contracts. Courteous, supportive and helpful, he is a credit to you . Thank you

Reply from Vodafone UK - Telford
Luke did a fantastic job helping me, and sorting everything I needed, 10 out of 10

Reply from Vodafone UK - Telford
Dan the store manager was really helpful and has great customer service. He did me a fantastic deal

Reply from Vodafone UK - Telford
Amazing customer service from the manager Dan, extremely helpful and gave me a fantastic deal.

Reply from Vodafone UK - Telford
For the patience and time spent and talking me through. I was also pleasantly surprised to retrieve all my previous data. Helpful staff.

Reply from Vodafone UK - Telford
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