Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
116 The Border, TF3 4AE Telford, GB
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Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
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116 The Border, TF3 4AE, Telford, United Kingdom
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Quick and professional help from Tom & Dan at the Telford store. Our new mobile & broadband services are up and running. So easy and quick - perfect!

Reply from Vodafone UK - Telford
Chris was so patient and explained it to us so well.Gave us a great deal and was very thorough

Reply from Vodafone UK - Telford
We had Christopher look after us today. Came in to get a new phone or sim, whichever was best deal. Got a new sim deal. He then kindly said about broadband with them. We looked at the deals, and they were so much better than BT who were on today. We were saving more money transferring from BT to Vodafone.
Once again thank you for your fantastic service

Reply from Vodafone UK - Telford
Friendly , knowledgeable, looked for best possible deal and phone for my mother in law

Reply from Vodafone UK - Telford
Dan did me a good deal. Very pleased with the service

Reply from Vodafone UK - Telford
Makenzie was great. Helped get a new S26+, cheaper broadband and reduced Sim price all in visit.

Reply from Vodafone UK - Telford
Luke was very helpful and sorted out our problem very efficiently.

Reply from Vodafone UK - Telford
Chris who we dealt with was extremely helpful and informative.

Reply from Vodafone UK - Telford
My husband and I called into shop today to get my husband SIM card out and Chris was very very helpful and I told him I had to go to O 2 to sort mine and bless him he did mine for me and I’m now with your company now I cannot say enough about this lad we r both in our 70 he was absolutely brilliant and so understanding we will b back thank you Chris x

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Dan was very helpful when setting up my new contract! Very friendly and nice :)

Reply from Vodafone UK - Telford
Amazing service from Luke thank you

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Spoke to Dan who was fantastic with helping me upgrade my phone and air plan. He made everything very easy to understand and explained every choice available to me, I'm very happy with my new Google pixel 10 pro. Great customer service would highly recommend Dan.

Reply from Vodafone UK - Telford
Luke done great job in the store at Telford Centre

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
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