Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
116 The Border, TF3 4AE Telford, GB
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Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
Company replied
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116 The Border, TF3 4AE, Telford, United Kingdom
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Excellent customer service by Luke and Chris
Informative and helpful

Reply from Vodafone UK - Telford
Tom was a great help today sorting a new phone and contract.

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Dan was really helpful. He helped me set up my banking app on my new phone when the bank would not help me. Very good service

Reply from Vodafone UK - Telford
We were served by Luke at you're telford branch today, very helpful, sorted us a great deal on home broadband and two new mobile devices,,very pleased,,,keep up the good work..

Reply from Vodafone UK - Telford
Dan and Summer did us a great on 2 new phones and a watch

Reply from Vodafone UK - Telford
Was served by Felix today very fast and friendly.

Reply from Vodafone UK - Telford
Felix did a great job helping us solve our issue Witherspoon mobile data

Reply from Vodafone UK - Telford
Dan was great, sorted us out with 2 new phone and broadband

Reply from Vodafone UK - Telford
we were assisted today by Luke and a little bit by Ben, who absolutely could not have done more to solve the problem we had with an old iPhone, their patience, kindness and polite manners were a delight to experience.
Luke also amended the phone contract we'd been on for years to save us money, and pointed out that we were still paying insurance on an old phone from years ago, which he telephoned the company to cancel saving us even more money, couldn't be happier with the service received today.

Reply from Vodafone UK - Telford
Fantastic above and beyond couldn’t do enough. Luke was Brilliant

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Makenzie was extremely helpful, friendly and informative as he guided us through our phone upgrades. Really good service.

Reply from Vodafone UK - Telford
Luke was very friendly and efficient.
I will definitely shop at Vodafone Telford again.

Reply from Vodafone UK - Telford
Luke was truly brilliant … His knowledge second to none and his friendly professional approach was appreciated
We purchased 2 new phones and broadband … so the process took a while and he was regularly updating us and we would highly recommend him to all potential customers
And our thanks to Dan who finished the job … just as helpful and overall a top team

Reply from Vodafone UK - Telford
Luke very friendly and informative and did a good job

Reply from Vodafone UK - Telford
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