Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
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I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
377 reviews
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Great service from Chris easy clear and…
Great service from Chris easy clear and happy with everything.
May 16, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Ann,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke- Telford store
Luke was extremely helpful. Made everything easy. Told me all my options and helped me to choose what to go for,
Really happy with the service and whole experience.
May 13, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Emma,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and proactive staff, happy customer!
Luke at the store was proactive in assessing and diagnosing a technical problem on my recently-purchased iPhone, and was clear in explaining the options I had. I felt dealt with as a valued customer, and that he had empathy for my situation; I came away very happy with the resolution arrived at, and I felt Luke and his colleague went the extra mile to tailor a solution to my situation. This gives me a strongly positive feeling about Telford Vodafone’s service towards its customers.
May 9, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey JH,
This is fantastic to hear! We really appreciate the feedback. Glad Luke could sort things out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped us save money very helpful and…
Helped us save money very helpful and sorted out phones out !!!
May 9, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I was served by luke at the…
Today I was served by luke at the Telford town centre store he was extremely helpful and found exactly what I needed
May 3, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Karen,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was more than helpful
May 2, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful and easy to talk…
Luke was very helpful and easy to talk to, very happy with the whole experience
April 28, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Remen,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy process with Luke
April 26, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Joe,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Luke gave great service
Luke made us feel welcome and answered all questions that were asked
April 26, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Did a good job and satisfied.
April 25, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Iraj,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was great
April 9, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Caroline,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was time to upgrade my phone as the contract had ended.
I went in to see if I could get a new phone, as my contract had ended.
Luke was very knowledgeable and helpful and I was in my lunch hour so time was of the essence.
He was so good that we discussed broadband and he was able to sort out broadband deal for me.
Luke is a credit to the Company and made my experience very easy and answered all questions I had about the new phone, contract and then the broadband.
Keep hold of him, he's very good at his job and has a friendly helpful nature which gives such a good impression of Vodaphone.
April 4, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Hels,
Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience at Vodafone.
It's wonderful to know that Luke was able to assist you efficiently during your lunch hour and provide you with the information you needed about your new phone, contract, and broadband deal. We are proud to have team members like Luke who are knowledgeable, helpful, and dedicated to providing excellent customer service.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke at Telford Center was awesome…
Luke at Telford Center was awesome today. I asked a thousand and one questions and he was helpful all the way. Excellent communication and professionalism
April 5, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Maero,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Tom today when purchasing a new tablet. Great and friendly attitude, very helpful. Top job!
Excellent customer service from Tom today
April 4, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Kieren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Felix did a great job helping me get a…
Felix did a great job helping me get a new phone and also setting it up
March 18, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hello Sandra,
It's always our aim to provide a helpful service, so it's great to hear that Felix delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Luke was a considerate and thoughtful…
Luke was a considerate and thoughtful advisor- I would recommend.
March 5, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Sarah,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Dan and Luke were very pleasant
Dan and Luke were very pleasant, extremely competent and very professional. A credit to the firm. Excellent service
March 3, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Denis,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Luke did an excellent job
March 3, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Rae,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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