Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
116 The Border, TF3 4AE Telford, GB
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Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
Company replied
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116 The Border, TF3 4AE, Telford, United Kingdom
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Thank you, Makenzie! Super helpful and everything fully explained. Excellent customer service.

Reply from Vodafone UK - Telford
Dan was fantastic. Dealt with all my needs efficiently and had a great friendly manner.
Would recommend. Needs a pay rise in my opinion.

Reply from Vodafone UK - Telford
Christopher was fantastic really knowledgeable and friendly a really positive experience which meant I have stayed with Vodafone rather than leave to go to EE

Reply from Vodafone UK - Telford
Great customer service from Felix today.
Helped me and my family massively with our Vodafone packages.

Reply from Vodafone UK - Telford
Luke was very helpful and efficient with setting up my new sim only
Plan. Highley recommend.

Reply from Vodafone UK - Telford
Luke was great - very helpful and informative. All issues sorted and queries answered.

Reply from Vodafone UK - Telford
Luke looked after us and found the package to fit our needs 👍thanks

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Luke was very friendly helpful and polite with good knowledge and a friendly manner

Reply from Vodafone UK - Telford
Dan was very thorough with his explanation of the plan and the contract, he was very friendly and indeed very efficient, I was very happy with my experience!!

Reply from Vodafone UK - Telford
Makenzie was very helpful and very pleasant to deal with very knowledgeable.

Reply from Vodafone UK - Telford
Excellent service by Makenzie.
Initial service and set of the phone was superb and also again when we were struggling with other features of the phone.
Excellent knowledge and people skills.

Reply from Vodafone UK - Telford
Luke was excellent at his job very satisfied with the service

Reply from Vodafone UK - Telford
Tom was a great help sorting out the issues with my phone today

Reply from Vodafone UK - Telford

Reply from Vodafone UK - Telford
Helpful and friendly staff. Luke and Dan answered all of my queries effortlessly

Reply from Vodafone UK - Telford
Great service from Chris easy clear and happy with everything.

Reply from Vodafone UK - Telford
Luke was extremely helpful. Made everything easy. Told me all my options and helped me to choose what to go for,
Really happy with the service and whole experience.

Reply from Vodafone UK - Telford
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