Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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See what reviewers are saying
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
377 reviews
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Wonderful service from Luke at the…
Wonderful service from Luke at the Telford branch today.... Great customer service as I requested for an upgrade on my device and plan. Very efficient and answered my questions thoroughly... Thank you! 😊
November 18, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi. We're happy to hear that you received great support during your upgrade! We appreciate you taking the time to leave us this lovely review and are glad your questions were answered. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was very helpful
Luke make my experience very good he was very helpful with getting me a new phone and made me feel very comfortable
November 18, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi. We're happy to hear that your experience was very good. We appreciate you mentioning how helpful and comfortable you felt getting your new phone. Thanks for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was really helpful
November 13, 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Great service
Came to the store to do an upgrade on my aging S21 Ultra. Thanks to Luke who sorted me out with what i wanted quickly and explained everything clearly. Great service as usual
October 10, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent Customer Service from CHRIS - Telford Town Centre
Revisited my Vodafone Telford Town Centre Branch FRI 10 Oct 2025. Haven't been in the shop for 18 months, & I wanted to check my Broadband Package speed was correct.
I was quickly served by CHRIS who speedly went onto their system, and Chris confirmed all was good for my existing contract.
15 Months ago I upgraded online from my Vodafone 400+mb speed to Vodafone's 900+mb speed. Chris told me that if I wanted max fiber speed to my home Computer & Laptop devices, that I should take them both off Wifi & use an ethernet cable to the fiber hub.
Today (Saturday 11 Oct25) now at home, I tested this out with a cable to my Laptop, and WOW got a full 900+mb broadband test speed.
Chris was fantastic in the shop Friday, polite, friendly, quick & very professional. He even restarted my 900+ fiber 24 month contract so I could pay less a month than I was currently paying. Thus Chris saved me £pounds over my remaining contract term. Awesome!
I was going to stay with Vodafone anyway for my fiber broadband from June 2026. Home hub & fiber to the home all working fantastic 24/7 and very reliable.
Chris thank you once again for a brilliant & pleasurable visit to your Vodafone shop.
All the Best, DG
October 10, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent
Great. Luke helped us to solve our issues efficiently and friendly
October 9, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Soughtt advice and well looked after
Sought advice and well looked after. Thanks luke
October 8, 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Tom was great changing over my contracts
Tom was great changing over my contracts
September 13, 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Luke did a great job and was very…
Luke did a great job and was very helpful
September 13, 2025
Unprompted review
Reply from Vodafone UK - Telford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent customer service received…
Excellent customer service received from McKenzie.
Professional and very friendly dealt with both matters we went in to sort.
September 12, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Luke and Dan provided excellent…
Luke and Dan provided excellent service. Very knowledgable for a complex account with multiple phones, which made getting the things done that I needed very easy. Thanks very much.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Luke was fantastic in serving us
Luke was fantastic in serving us, explained very clearly what was available. The warmth in the shop with the customer service is brilliant.
September 1, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Dani,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke did a great job
August 27, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it!
Thanks,
Vodafone Social Media Team
Happy with the service and help given…
Happy with the service and help given by Luke
August 26, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service at Vodafone Telford
We went into Vodafone Telford with two phones with issues from a different cellular provider. Dan, the manager helped us solve our problems. He got us a new SIM and monthly plan, solved several settings and technical issues.He was kind, polite and helpful. I would highly recommend Vodaphone Telford.
August 13, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom x2 and Luke are all brilliant
Tom x2 and Luke are all brilliant. Customer focused and friendly.
August 12, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Marian,
Thanks for the lovely review and fantastic support for Tom x2 and Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer sevice
Thank you, Makenzie! Super helpful and everything fully explained. Excellent customer service.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Brechtmann,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was fantastic
Dan was fantastic. Dealt with all my needs efficiently and had a great friendly manner.
Would recommend. Needs a pay rise in my opinion.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Connor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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