Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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See what reviewers are saying
Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
I visited telford branch to purchase extra data because I had know internet connection at home DAN served me, Wow what a knowledgeable man he recommended a few options on purchasing my data. He h... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
375 reviews
Asks customers to review
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Luke was friendly and provided us with…
Luke was friendly and provided us with a good service
February 19, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Julia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Fred,
Thanks for the lovely review and fantastic support for Lukes.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Methuli,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely and clear
Lovely and clear. I hate being over sold things and Makenzie was honest and fair, which I like
January 31, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Joe,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Great service, very helpful and insightful, thanks Dan!
January 26, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Luke did a great job with my upgrade…
Luke did a great job with my upgrade this morning
January 24, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Dave,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service and a confident purchase
Went into the Vodafone store in Telford to compare the newer iPhones to the one I owned as I was due an upgrade. Was shortly approached by Chris who offered help and immediately was on board with answering all my questions. Despite being an android user himself, he was knowledgable about iPhones. He let me get a closer look at the IPhone 17 and play around with it because he understood my main reason for considering an upgrade was due to wanting a better camera. Chris then helped me with comparing contract prices for different models (both new and refurbished) aswell as using the trade in tool. The trade in tool is great! He was very chilled with me taking my time to make a final decision which I appreciate as I don’t like to be pressured! Eventually I decided to upgrade and Chris was super friendly throughout, we had a good chat while we did all the document signing etc. I was fortunate enough to be able to take my new phone with me that day instead of waiting for a delivery and Chris helped me transfer my phone’s data over quickly so I didn’t have to faff around with it at home. Great experience in store and feeling confident with my upgrade
January 19, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Jessica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke did an excellent job
January 18, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Carol,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Polite, Competent and Brilliant service
Went to Vodafone this morning after needing assistance with my Iphone 17 Pro sim not properly migrating over to my new plan. The lad who served me, McKenzie was absolutely brilliant and within 5 mins had sorted out my phone plan. quick and very competent team. Thank you!.. (take notes Curry's)
January 17, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for McKenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Like was pleasant and helpful.
Like was pleasant and helpful.
He does a good job
January 16, 2026
Unprompted review
Reply from Vodafone UK - Telford
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke and Dan went above and beyond…
Luke and Dan went above and beyond sorting out my brothers phone, daughters dat, new sim for myself and to top it off a new broadband. 10/10 recommend, best provider there is.
December 23, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan & Luke were so understanding with…
Dan & Luke were so understanding with helping my awful experience I had had with onestream, they have now quickly shown me such a good deal to help me get back up on track with broadband within the next 24 hours. Very professional and helpful.
December 17, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hi Lucy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dan & Luke—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Luke did a very good job
Luke did a very good job , he explained everything perfectly
December 16, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Sharon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Thankyou McKenzie for your outstanding…
Thankyou McKenzie for your outstanding customer service today, going above and beyond with customer service sorting my Grandsons contracts out :)
December 11, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Debbie,
Thanks for the lovely review and fantastic support for McKenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Collected my order in store
came in to collect my order, Tom served me. greeted me with a friendly face and attitude. very quick and efficient. thankyou tom for lovely service!
November 28, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Mac &…
Excellent customer service from Mac & Tom.
The took their time to explain and provide good assistance.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
29/11/25 - Luke
29/11/25
Popped into the store today to sort out contract and new sim and phone for family member. Luke was absolutely fantastic and explained everything clearly and even gave us a better deal on broadband. Amazing customer service.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Jake ,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey Susan,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I’ve been with vodaphone for over a…
I’ve been with vodaphone for over a year now and I have a little mobile wifi hotspot box and I’ve recently tried to cancel it because I’m paying £20 a month for it !! When half the time it doesn’t even work !! It always switches off on me and everything like it’s awful for the price I get EE broadband super fast for just £7 more and now VODAPHONE they want £170 because the contract ends in 2026? Avoid this place for broadband it’s terrible you would think cause I’ve been there for over a year they would help you out … you can think again all they think about is their own pockets
November 21, 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Kieran,
We value your feedback, and I apologize for the inconvenience caused. If you still need any support please contact our dedicated team that can be reached by calling 0333 304 0191 or via live chat here - https://vodafone.uk/2aDQ1gh. You can also come chat to my team on Facebook at http://vodafone.uk/2Fpnah2.
Thanks, Vodafone Social Media Team
As always a first class service from…
As always a first class service from Luke
November 20, 2025
Unprompted review
Reply from Vodafone UK - Telford
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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